[Tip] How to Deactivate/Remove “Retail Demo Mode” in Windows 10

Long time back we told about hidden secret "Retail Demo Mode" present in Windows 10 operating system. This mode has been specifically developed for retail shop owners to showcase Windows 10 features and to allow visitors to test drive Windows 10 OS. This mode comes with many usage restrictions. A built-in "RetailAdmin" account can be used to gain full administrator access to the PC. The password of RetailAdmin account is trs10.

Retail Demo mode can be activated or turned on by clicking 5 times on Windows heading present in Settings -> Update & security -> Activation page as mentioned in following article:

[Tip] Activate Hidden Secret "Retail Demo Mode" in Windows 10

This mode automatically deletes all existing user accounts and their personal files, so activating this mode on a home or office PC might not be a good idea.

If you enabled Retail Demo mode on your Windows 10 PC or if someone else accidentally activated this mode on your PC and now you want to turn off this mode completely, this tutorial will help you.

Today in this tutorial, we are going to tell you how to deactivate or turn off Retail Demo mode in Windows 10. This method will completely uninstall Retail Demo mode from your device and will delete all user profiles, files and data installed by this mode.

If you also want to get rid of Retail Demo mode from your Windows 10 machine, following steps will help you:

1. Open Settings app from Start Menu. Alternatively, you can press WIN+I keys together to open Settings directly.

2. Now click on Update & security icon in Settings app and then go to Activation tab.

PS: Alternatively, You can directly launch this page using "ms-settings:activation" command in RUN dialog box as mentioned here.

3. In right-side pane, click on Windows heading 5 times quickly. It'll show you the same Retail Demo mode activation message:


4. Click on Change button. It'll launch a new window which will ask you for the Retail Access Code (RAC), Retailer SKU or Item number and Retail store ID to get the latest demo content and apps.

Click on "Advanced Configuration" button.


5. It'll show "Advanced RDX Settings" page containing 2 sections:

  • Automatic shutdown settings
  • Remove RDX

Click on "Remove" button given next to "Remove RDX" section.


6. That's it. It'll take a few minutes in turning off Retail Demo mode and removing its default user accounts and files. It'll restart your computer and will show you OOBE (Out-Of-Box Experience) screen at next startup to setup a new user account.

Now you can create a new user account and enjoy your Windows 10 device in normal mode.

Also Check:

[Tip] How to Prevent/Restrict "Retail Demo Mode" in Windows 10


Please share this article: Facebook | Twitter | Google+ | Reddit | Tell a friend

Posted in: Troubleshooting, Windows 10

What's next: AskVG Apps | AskVG Gallery | Popular articles | Follow us | Tip us

Other similar articles that may interest you


  • When I did this removal my laptop turned black! Now I donĀ“t know how to fix this?!?!?

  • Worked for me. I was fed up with this mode.

Leave a Comment