[Fix] Windows Automatically Reduces System Volume for Games & PC Calls

One of the most common annoyance in Windows 7 and later is the automatically adjustment of system volume while you are making PC calls. We have received so many mails asking for solution of this problem, so today we are going to post the solution in this topic.

While you are using your PC to place or receive calls or while you are playing games which use PC calls feature, Windows automatically reduces the system volume without even asking you.

Actually its a new feature introduced in Windows 7 which can be disabled using following simple steps:

1. Open "Sound" applet from Control Panel. You can also access it directly using "mmsys.cpl" command in RUN or Start Menu search box. Or right-click on Speaker icon present in system tray and select "Playback devices" or "Recording devices" or "Sounds" option.

2. Now go to "Communications" tab and check the option "Do nothing" and Apply it.


3. That's it. Now Windows will no longer reduce the system volume.

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Posted in: Troubleshooting, Windows 10, Windows 7, Windows 8 / 8.1

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  • Thanks for this, came in handy with one game in particular.

  • Hey friends. I was also having the same problem but it was happening with out any call. But the solution was to change the multimedia keypad. Bcuz it was reducing my vol. Automatically. When i replaced it was solved.

  • Even if I set it to "do nothing" or reduce by 50/80%,my other sounds such as youtube and itunes still mutes itself completely during calls. how can i fix it?

  • Thank you, this was very very helpful

  • I want to thank you for the help here. I thought I'd let you know that when I went to control panel sounds, do nothing was checked but it was the enhancements to the speakers(windows showed a pop-up, said would you like to disable enhancements), I did...
    Problem also solved!
    Thanks again.

  • no. it doesnt work with windows 8 music app and steam. i have also tried to change receive volume in steam settings and tried enabling push to talk feature.

  • Im having same problem and using winxp and there is no communication tab, what do i do?

  • I have the opposite problem which is that i have the option set "reduce volume by 80 percent" and it does not work when i am using teamspeak 3 program any suggestions?

  • even i set do nothing the problem is occuring...what should i do to fix it????

  • i have it set to "Do Nothing" and yet it windows still does this. any way to force it to stop? its REALLY annoying

  • İs there anybody who could be able to fix this problem?
    Please share your solution.
    This is the most annoying feature of the windows of all time.
    Selecting "Do nothing" or other options doesn't make anything at all.
    The problem consists.

  • Not sure how many years I've been looking for this solution. A million thank-you's!!!!

  • Let me ask you a very related question and give you my environment variables.

    I am in a room with ventilation shafts and whirling air sounds -so I need to turn my sound up so that I can listen to movies and music clearly, however when a windows alert goes off it nearly breaks my eardrums.

    I still want the windows alerts but I want them greatly "reduced" in percentage of volume in relation to the movies/music I’m listening to -help?

  • VG

    ^^ Click on Volume icon present in system tray and there you can decrease system sound level and increase Media player volume level.

  • How do you turn down the system volume while not turning down streaming videos on Windows XP? I swear I just blew an eardrum while listening to headphones watching a YouTube video. An email came in, and the volume was so much louder than the video volume. I am genuinely concerned for my eardrum. Windows XP does not have the system volume anywhere that I can find. Please help!!

  • VG

    ^^ You can disable other sound events using Sound settings in Control Panel. That would be the best solution.

  • I've been looking through the Sound folder in the Control Panel, but I'm not sure exactly what to do. I just want to be able to listen to youtube audio - I wouldn't mind disabling the windows notification sounds altogether - I just don't know how to do it. Can you relay specific instructions as to how to do this? You would be an ear-saver!!!

  • VG

    ^^ Open Sound in Control Panel, go to Sounds tab, select "No Sounds" from drop-down list and Apply it.

  • I tried it - it didn't work. :( Any other ideas?

  • VG

    ^^ If it didnt work that means your email client software is using its own sound event. Check its settings and you'll find an option to enable/disable sound events for new emails. Just turn that option off.

  • YOU ARE WONDERFUL!!! Thank you so very much!! It worked!!! My hearing has been saved. Have a great holiday weekend! I really appreciate you taking the time to help me!

  • VG

    ^^ You are welcome. :)

  • Just followed you on Twitter! :)

  • to resolve this issue you have to go to device manager and uninstall all microsoft keyboard drivers. whats happened is microsoft update or something has installed the keyboard and mouse software. uninstalling the software alone doesnt resolve until you remove the associated drivers. im guessing most people dont have a the correct keyboard for the drivers installed and its this that causes the volume to drop to zero.

  • my comment relates to a slightly diff issue mind you. where your master volume is set to any volume and immediately begins to increment down to zero. not sure how i got to this page O_o

  • This is not working

  • regarding comment by himansu sekhar vipul: I uninstalled my Saitek software for my cyborg keyboard (now sold by madcatz) and that resolved the issue. Apparently, I needed to reinstall this software and it is all solved. Good input

  • thank u so much

  • Hey guys, check your audio. If you have a headphone plugged in, then disable the speakers from the computer. To enable it again just go to sound properties and on playback tab, right click to show all disabled devices and enable it. Hope this helps.

  • Thank you!!

  • doesn't work in my W7 ultimate

  • my mic volume keep going down automatic 100% to 19%
    window 7 64 bits

  • I love listening to music particularly while wasting time playing Free Cell or Solitaire. How can I mute the game sounds (like cards being shuffled)

  • I had this problem with a Logitech USB headset plugged into my Win 8.1 PC. Nothing stopped the volume from auto-decreasing to zero until I plugged it into a different USB port. Apparently a driver screwup.

  • Following the above instructions to disable the sound leveling only worked for the Free Cell game. It did not work with Solitaire or Spider Solitaire. Very Annoying. Why would Microsoft think this feature should be so difficult to disable?

  • @hameris - possible solution (win7): Start-Control panel-Sound-Playback - check if your headphones are set as DEFAULT Communication Device, if not use the Arrow next by Set Default. For me this solved the problem.

  • windows 10 user here, youtube was lowering sound every few minutes or so... this fixed it.

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