[Fix] “Something Happened” Error Message in Windows 10 Upgrade

Since when Windows 10 has been released to public for free upgrade from genuine Windows 7 and 8.1 operating systems, many users have reported an annoying issue while upgrading to Windows 10.

Many AskVG readers have reported that when they tried to upgrade Windows 7 or 8.1 to Windows 10 using Windows 10 Media Creation Tool, they received following error message:

Something happened

Something happened

Something_Happened_Error_Windows_10_Upgrade.png

The error message is useless and doesn't help at all to the users.

So today in this topic, we are going to share a working fix for this irritating problem. We have tried this fix in various computers and it worked successfully.

So if you are also facing this issue while upgrading to Windows 10, following methods will help you:

METHOD 1: Run Windows Media Creation Tool as Administrator

First of all try to run the tool again as Administrator as mentioned below:

Right-click on the Media Creation Tool's EXE file and select "Run as Administrator" option.

Run_Windows_10_Media_Creation_Tool_Administrator.png

Now it should not give "Something happened" error message.

METHOD 2: Change Locale and Language Settings to English (United States)

This problem may also occur if the locale and language settings in your computer are different than the downloaded Windows 10 setup files.

Just follow these simple steps to change locale and language settings in your computer to fix the problem:

1. Open Control Panel and click on Region icon. Alternatively you can direct open it using intl.cpl command in RUN or Start Search box.

It'll open a new window containing details of your current system locale, language, etc.

2. Now go to "Administrative" tab and click on "Change system locale" button.

3. Now select English (United States) option from the drop-down box and click on OK button.

Change_Locale_Language_English_United_States.png

4. Now click on "Copy Settings" button and in the next window check both checkboxes "Welcome screen and system accounts" and "New user accounts" and click on OK button.

Restart your system and now run the tool again. It'll work without any problem this time.

PS: If you can remember same problem has occurred to people who tried to download and install Windows 8.1 from Store:

[Fix] "The Update is Not Applicable to Your Computer" Error While Installing Windows 8.1

That error message was also fixed by changing locale and language settings in Windows 8 OS.

METHOD 3: Disable or Uninstall Antivirus Program or Internet Security Suite

If you still face this problem, it might be possible that your antivirus or any other security suite program might be blocking the tool from downloading or installing Windows 10.

So try to temporary disable your antivirus or security suite program. If you can't disable it, uninstall it from "Control Panel -> Programs and Features" window.

METHOD 4: Enable Required Services

You can also try following steps to fix the issue:

1. Type services.msc in RUN or Start search box and press Enter. It'll open Services Manager.

2. Now make sure following services are set to Automatic and running properly:

  • Automatic Updates OR Windows Update
  • Background Intelligent Transfer Service
  • Server
  • Workstation
  • TCP/IP NetBIOS Helper
  • IKE and AuthIP IPsec Keying Modules

If any or all of the above mentioned services are not running or not set to Automatic, double-click on the service, set its Startup type to Automatic from the drop-down list, Apply the changes and click on "Start" button to immediately start the service.

3. Restart Windows and it should fix the issue.

METHOD 5: Fix Using Registry Editor

If above mentioned methods don't work for you, try following:

1. Press WIN+R keys together to open Run dialog box. Now type regedit and press Enter to launch Registry Editor.

2. Now go to following Registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\WindowsUpdate\OSUpgrade

3. In right-side pane, create a new DWORD AllowOSUpgrade and set its value to 1

4. Close Registry Editor and run Windows Update again.

Now Windows 10 should appear on Windows Update and you can download and install it without any problem.

Also Check:

[Tip] Get Direct Download Links of Windows 10 ISO from Microsoft





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Posted in: Troubleshooting, Windows 10


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Comments

  • So if that thing happens does mean that you have to download windows 10 again using the media creation tool or it will just install since it has already been download and which folder does the files contain in the system folder. Please help is appreciated. Thank you.

  • Sorry! But the error message "Something Happened" is still persisting with first method (Run As Administrator).

  • In my notebook the Locale and Language Settings had selected as English (India) during installation, and the Windows 10 has not downloaded with any specific language yet.

    Moreover, I would like to inform you that Tally.ERP 9 does not activate if the Locale and Language Settings has set except English (India).

  • VG,

    I believe this also happens if you're running 32-bit Windows and try to install the 64-bit upgrade (or vice-versa).

  • you are The computer man thanks

  • I redownloaded this like 3 times on my slow laptop. It's better to download the ISO through the tool then mount/extract it and run the setup.

  • I forgot to add this to the previous comment:

    I say that because I have not found a way to run the setup again without having to redownload the setup when choosing the upgrade option should it fail which it did.

  • Thank you very much. Worked fine for me

  • Neither method worked.The "Something Happened" error is still there.

  • it worked!! can i delete media creation tool after windows 10 is done installing? and can i change my language back after aswell? weird that windows didnt fix this problem. stupid that i had to change my language just to downlaod windows 10? doesnt make sence to me but it worked... jsut let mknow about those questions.. thanks.

  • tried 5 times using suggestions with the same "something happened" message when the download hits 100%

  • Thanks for the second method, I have upgraded to Windows 10 Pro x64.

    Now, Please help to upgrade the second notebook using the same downloaded Windows 10 upgrade.

  • i have downloaded win10 after the download has been completed while doing processig it has been dissappeared what can id o for the further.
    Thanks & Regards
    Raghavendra

  • thanks for fix. will post on reddit. worked for me.

  • The very informative message "something happened" is still there although I followed both steps

  • "Something Happened" Error Solution | Follow This

    1.Download Windows 10 Media Creation Tool

    2.Create Installation Media For Another PC

    3.Choose USB Drive > Select Drive From The LIST > Click "OK" ;
    Wait Until It Downloads Image Of 2.6GB FORX86 SYSTEMS / 3.~GB FORX64 SYSTEMS

    4.After that Go To Drive eg. e:\ [Usbdrive] > copy all files to > c:\$Windows.~WS
    Make Sure you selcted File > Options > View > Select> "Show Hidden Folders , Files Or Drives"

    5.Then Go to c:\$Windows.~WS > Double Click On "setup.exe" & wait until it downloads all required DRIVERS & UPDATES

    Thanks ! I Did the same :)

  • Actually VG, you missed something. After changing the system locale, click on the Copy Settings button, and, assuming your display language, input language, format, and location are all set to either English(US) or US, click on both tickboxes in the bottom and press OK. That's what worked for me.

  • The error message is still persisting after upgraded to Windows 10 Pro x64.

  • Thank You. worked with step 2.

  • Of course! The second step is working but after upgrade, the error message is still persisting when Windows 10 Pro x64 is being added features upon startup/reboot.

  • Just want to say thanks. The media creation tool kept saying Something Happened. Your tutorial on region and language helped fix it. Now it's downloading.

  • Thanks for the tip .. it worked well ..

  • Mine worked.

    First of I'm using Windows 8.1 Pro with all updates installed.
    My Windows Update settings where set at "Check for updates but let me choose whether to download and install them" and the ticked the recommended updates box.

    Then I did step 2 first and changed my region and locale to English (United States) then restarted my PC.

    After the reboot I opted to my downloaded Windows 10 Media Creation Tool x64 and chose Upgrade this computer then it showed me that it's downloading windows 10.

    I hope the way I did the upgrade worked for some for it worked on mine.

  • Excellent! it worked.

    Thanks

  • saved my day!!!!!!!

  • I get Something Happened whatever I try - run as administrator then download iso or create usb image or just try and update one machine.

    Might it work if I changed my regional settings to English-US, downloaded Win10 English-US, installed the update and then changed my regional settings back to English-UK? Or would that just make a mess of my regional settings?

  • Its successfully worked the first step

  • Thanks man!! it works for me.

  • I were get this error after downloading complete, how can i fix this error? I'm upgarade from windown 7 SP1, help me!!!!

  • it's working. . . . tnx

  • The problem persists. Any idea?

    From windown 7 enterprise SP1 to W10 Pro 64b

  • I tried both the steps but still getting the error message.

  • Thank you. You are my hero.

  • Thanks!!!! seems to be working so far :)

  • Thanks! worked for me as well on tablet, downloading now..

  • I did what you have suggested... Something Happened is so persistent. Is there any other solution?

  • The run as adminstrator for the Media Creator did not work on a Win7 x64 Home laptop. I had to do the locale change and the important thing is this step in the changing of the locale:

    4. Now click on "Copy Settings" button and in the next window check both checkboxes "Welcome screen and system accounts" and "New user accounts" and click on OK button.

    Once that was done and rebooted the Media Creator ran properly.

  • I guess this should go without saying, but I'll say it anyway. You absolutely MUST completely disable your INTERNET PROTECTION SUITES! I had a few clients try to update and they got this message, and it was because the products like ESET SMART SECURITY 8 has a billion things you need to disable to truly be disabled. Once done, you can pull off the upgrade.

  • WoW..!!! Second method worked great..!!!
    Thanks a lot..!!!

  • The second step, changing the region solved my problem.

    Thanks!

  • Sorry.. The windows 10 was able to download completely, but while the process of creating windows media it failed with the same error "Something Happend"

  • This did not work for me have tried it six times and I get the same error message

  • No solution, problem still persists.

  • Sir i had opted for creation of iso file image and selected windows 10 pro N . But after it downloaded completely , during the processing it to image file it said " something happened" ... Can i recover the downloaded file . i cant wait for another 5 hours to download again..

  • The second fix worked for me. Thanks a lot!

  • Great, it works perfectly (needed to execute both the steps).

    Thank you very much!!!

  • Typical Microsoft. They can't get anything right. The Apple fanatics are loving this. Nothing worked for me here. I'll keep using my Chromebook. That works every time without any BS.

  • Hi There.

    I am from South Africa. The regional error, it is right on the money.

    I just went through the Process of Re-Formatting my Computer to try fix my problem.

    I can confirm that I reinstalled windows 7 Pro 64bit In English South Africa and after all the updates. I had the "Something Happened" Issue.

    After Changing the Region settings as described.

    The system is starting the update perfectly.

    Thanks so much for finding the fix guys

    Really appreciate it

  • The first step at least got me through downloading windows 10 while using media tools...but while verification again "something happened" message occurs. i have a genuine window 7 home 64 bit version.
    what should i do?

  • Thanx so much for the solution to such an insipid, annoying, useless, error message!!

    For the upgrade to work on my mom's laptop (W8.1 Home to W10 Home, x64), I had to:
    Change locale
    Copy settings
    Restart
    Disable ESet Smart Security
    Run as administrator
    And its upgrading away...think I will still go back and do a clean install, but I want to see how the upgrade works

  • For me I found I had to also change the System Locale to English (United States), not just the location and format.

    I ran the Media Creation Tool and now it is downloading.

    Happy Days.

  • I have done both methods mentioned above and yet i keep getting the "something happened" error. I ran the Media Creation tool as administrator...no luck. I also update my regional setting exactly as advised above. I also obtained Windows both ways by either updating it in Media Creation tools at the time of upgrade as it downloads a copy at the time of update AND downloading it first as iso file and then burning it to a DVD....i have tried everything and still no luck. I disable my Norton antivirus...still no luck.
    Nothing works to upgrade my Windows 8.1 Pro. Typical Microsoft BS i guess...

  • Thanks mate, that works for me!

    More info:
    Windows 7 SP1
    Alienware M17R4 (early 2012 model)

  • Disabling my anti-virus fixed it for me. When creating a USB, the first file written to the USB is autorun.inf. This was blocked by the AV program causing the whole process to fail.

  • I found the problem. Don't run the creation tool "as administrator." in a standard account. It doesn't work. Actually log in to your administrator account and run the tool from there. It worked for me.

  • I just followed the step problem solved. Thanks

  • thnxx.It worked

  • Prob Solved... Salute You...

  • Doesn't work. AskVG pays for positive comments.

  • One computer loaded perfect. The second computer same type did not. Trying this fix now. I just wanted to add even though I read the instructions repeatedly I almost skipped over the last step of check marking the 2 boxes on the last screen. Luckily I took my time and caught my error. I'm keeping my fingers crossed. Thank you for putting this out whether it helps me or not. I know its help someone so that makes it all worth it.

  • I have downloaded windows 10 via media creation tool. After downloading when it was verifying the download an error occurred. Now i have to download windows 10 again or just can run it again?
    spent 10 hrs to download and now can not do the same again.

    suvas

  • Best solution it WORKED!!!!

  • Wowwww, you're awesome.... thanks, it work for me

  • nothing has worked for me

  • Adding to the chorus. Has not worked for me going from 8.1 to 10. Disabled anti-virus, US English is already set, Running from ISO on a DVD as Administrator.

    Now we know, why it's free. it only works half the time.

  • I was seeing the Something happened 0x80070002 - 0x20016" error (as per image below) when running the media creation tool as well. What worked for me was the following fix from Reddit. I was having to run the tool as I hadn't recieved a notification to reserve a copy and it wasn't showing up in Windows Update until the below change in the registry.

    1. Click on Start, search for regedit.

    2. With regedit open, proceed to the following path. Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade

    3. Right click on the right side window and go to New -> DWORD (32-bit) value

    4. Rename the new value to "AllowOSUpgrade" without the " quotations and make sure it is exactly the same as it is case sensitive.

    5. Double click on the newly created value AllowOSUpgrade and change the value to 1 with hexidecimal base.

    6. Close regedit and run Windows Update again. Windows 10 should pop up and you can then download it.

  • The following services must be running:
    - Background Intelligent Transfer Service
    - Server
    - Workstation

    and sometimes these:
    - TCP/IP NetBIOS Helper
    - IKE and AuthIP IPsec Keying Modules

  • I agree with Frankenstein. This is just an image download and shouldn't be as difficult as they're making it. Typical Microsoft nonsense and none of these suggested fixes have worked on my Windows 7 Pro 64-bit machine. Obviously, "Something (else) Happened" on this machine.

    Hey Microsoft, how about just making the ISO available without all the BS? Why do you need a special little program just to perform a download? I assume you need to enter the license key on install anyway.

  • Quick update:

    Make sure the Windows services posted by Bill Gates are running:

    - Background Intelligent Transfer Service
    - Server
    - Workstation

    and sometimes these:
    - TCP/IP NetBIOS Helper
    - IKE and AuthIP IPsec Keying Modules

    In my case, BITS was disabled. I believe these services are key to getting the utility to run correctly.

    By the way, I did NOT need to login as Administrator to run this utility, nor did not need to use "Run as administrator" to simply download the ISO.

    Thanks!

  • Hi,

    During upgrade, it asked to uninstall semantic antivirus (after so many steps ) as it is not compatible with Windows 10. So I uninstalled it which asked me to restart. I restarted widows, I was expecting that upgrade will resume after restart of windows. But surprisingly nothing happened.

    Out of panic, I clicked the "get windows 10" from system tray which said these ----ing words "Something happened" in a pop up.

    Now I executed the media creation tool which is attempting the download of the software again.. What kind of nonsense is this? Why the hell it has to download again over 3GB data?

    Is there a way previously download binary can be used if this nonsense tool can not use it by its own intelligence?

    Thanks for your help.

  • VG

    ^^ Check out "$Windows.~BT" or "$Windows.~WS" folders in C:\ drive. The folders will be hidden. One folder will contain Windows 10 setup.exe file. Just run the file and follow the instructions.

  • @VG, The lousy media creator software has deleted everything. These folders are few KB in size now. Any way to avoid download of the windows 10 software again. Its frustrating.

  • VG

    ^^ The best way would be manually downloading ISO:

    http://www.askvg.com/tip-get-direct-download-links-of-windows-10-iso-from-microsoft/

  • Upgrading from Windows 7 Home Premium 64 bit ... Ended up with upgrade error.

    No Semantec software installed on my machine.

    "Windows 10 Upgrade Error - 0xC1900101 - 0x4000D - The installation failed in the SECOND_BOOT phase with an error during MIGRATE_DATA operation"

    Any thoughts to overcome this error?

  • Method 4 seems to have done the trick for me. In particular, starting the IKE and AuthIP IPsec Keying Modules service. Download is at 23% as I type this.

  • Second one worked for me thanks

  • Thank you...it worked like a charm....thanks a lot... :)

  • Thank you, great website and lots of useful information.Tried all methods and restarted computer. Unlucky, it dint work Later, the registry patch from here worked for me.

    Cheers
    Mark

  • I didn't have an issue loading Windows 10, but what I have is the inability to copy pictures from my email and watching videos on Facebook. I have Google Chrome, both of these worked when I was running Windows 7. It's very annoying as I get lots of pictures sent to me by family & videos on Facebook and I can's get either to work. Otherwise it works fine.

  • i tried..but it is not worked in my computre

  • when i clicked in the media tool creation. it is showing the tool did not start properly

  • None of these methods worked for me. I'm very good at following instructions. So what now?Does Microsoft offer any help for this. Will they offer remote access and download it for us? ;-) They'd have to hire a bunch of new employees. Trying one more time to download to USB, if it does not work, I'm done.

  • not workng

  • Also, clear your %tmp% and %windir%\temp folders, this is what worked for me to fix the "something has happened" error.

  • Hi!
    If I do the "method 2" does it mean that I can change system language in the upgrade process. Win 8.1 pro x64 is swe - download win 10 pro En-us x64 and after upgrade system language is English and Win 10 is automatic activated?

  • VG

    ^^ Yes. You can select locale and Language in installation. You can also change them after Windows 10 installation using Region in Control Panel.

  • Hi VG!
    Thanks.
    You say: "You can select locale and Language in installation". I hope you mean also upgrade not only clean installation. If so this really means that system language can be changed in win 10 upgrade using this trick. I'm very happy and try it.
    BR
    Lape

  • VG

    ^^ No. If you upgrade, Windows setup will automatically detect your locale and language and will install Windows 10 in the same language.

  • If you have an older PC with Windows 7 Pro, like mine from 2008, follow the process that Fredrik said and I copy below:

    "I was seeing the Something happened 0x80070002 - 0x20016" error (as per image below) when running the media creation tool as well. What worked for me was the following fix from Reddit. I was having to run the tool as I hadn't recieved a notification to reserve a copy and it wasn't showing up in Windows Update until the below change in the registry.

    1. Click on Start, search for regedit.

    2. With regedit open, proceed to the following path. Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\OSUpgrade

    3. Right click on the right side window and go to New -> DWORD (32-bit) value

    4. Rename the new value to "AllowOSUpgrade" without the " quotations and make sure it is exactly the same as it is case sensitive.

    5. Double click on the newly created value AllowOSUpgrade and change the value to 1 with hexidecimal base.

    6. Close regedit and run Windows Update again. Windows 10 should pop up and you can then download it."

    That did the job for me, after I tried all the solutions and I've seen at least 3 times that Windows Update attempted to upgrade to Windows 10 Pro. Cheers guys for the help and thank you Fredrik!

  • Solution to Media Creator NOT working. Enter into Safe Mode and delete $WINDOWS.~BT and $WINDOWS.~WS. Reboot normally and try Media Creator again. It will work!!!

  • Exercise in futility. Diligently and carefully followed all these directions. It made not difference whatsoever.

  • My laptop takes long time to start. Even when I restart it, a black window appears . I wait 10 - 15 minutes but it doesn't work. Then usually I close my laptop and after some time I open it, then the problem goes. I use windows 10. What should I do? please help me

  • VG

    ^^ May be following trick works for you?

    http://www.askvg.com/fix-welcome-screen-is-displayed-for-30-seconds-if-a-solid-color-is-set-as-desktop-background-in-windows-7/

  • After many attempts to correct the issue, I called Microsoft and they informed me that since Windows 7 was loaded on my system in capatibility mode, that I am not eligable for the upgrade to Windows 10. And I would have to buy a new computer in order to get the upgrade... ;-(

  • i am triying to upgrade from windows 8.1 Pro to10 pro and this is the error i get "SOMRTHING HAPPENED setup failed to validate product key" how to i solve this?

  • VG

    ^^ Is your Windows 8.1 Pro genuine and activated?

  • mine its a different story,it is writing something happened,windows cant verify your key

  • For me apart from disabling Non-Microsoft services (including third part anti-virus), disabling Firewall and SQL services worked.

    For those who have the option to install using Windows Update utility, should use that option than media creation tool. For me the update showed error, while media creation tool buried message somewhere in C:\$WINDOWS.~BT.

  • None of the method worked!

  • Am trying to reinstall W10 again, was originally W8.1 I am definitely making progress, was getting the Something Happened error at 25%, 33%, 45% and now 83 %

    Have been through all of the above, anymore suggestions please

  • I used all of the above suggestions +
    physically removed one of the connectors to the Wifi card inside the laptop to disable the card. Restarted the computer so it would not see the Wifi card.
    Finally it all worked !
    Thanks for the suggestions.

  • METHOD 5: Fix Using Registry Editor, solved my issue

  • I was upgrading Mom's laptop from Windows 8.1 to Windows 10 (64-bit). I used the Media Creation Tool recommended by Microsoft. It got stuck on windows updates during the upgrade. So I started a chat on my own laptop with Microsoft Support Representative and he remotely hopped onto my Mom's laptop and gave the installation a push. I asked him to tell me what he did but he forgot to send me the info. Anyway, it worked after he did whatever he did. Why stress out trying to do it yourself if you can get a Microsoft employee to do it for you? LOL

  • Thanks for the steps. This resolved my long pending issue with win10 upgrade from a genuine 8.1 OS.

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