Fix Windows 7 Restart Problems Using Free Bootable Recovery Disk

Recently Microsoft released a security update KB2823324 for Windows 7 users to fix some issues found in Windows file system kernel-mode driver (ntfs.sys). Unfortunately this security update caused a big problem for many Windows 7 users. Lots of users who installed this update and restarted their computer system, couldn’t boot again in Windows. Users started receiving random error messages at startup such as:

  • The file system structure on the disk is corrupt and unusable. Please run the Chkdsk utility.
  • The Session Manager Initialization system process terminated unexpectedly. The system has shutdown.
  • Windows failed to start. A Recent hardware or software change might be the cause.
  • The boot selection failed because a required device is inaccessible.
  • File system is corrupt,  Windows failed to restart, etc.

Also if the user was using Kaspersky antivirus in Windows 7, it stopped functioning with the error message “Your license is not valid”.

Microsoft acknowledged the problem and immediately removed the download links of the update and also provided recovery steps to fix the restart problems in those Windows 7 computers. These recovery steps require you to access System Recovery Options using F8 keys or Windows 7 setup disc which is not an easy task for normal users.

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To make the task easier, Microsoft is now providing a free recovery disk image to Windows 7 users who are facing this restart problem. This recovery disk is available in an ISO image format. You just need to download the ISO image file and then you can create a bootable DVD or USB drive using any freeware mentioned here. After that you’ll need to boot your computer system using this recovery disk and it should automatically fix the problem.

Windows_7_Repair_Disk.png

Please remember that:

  • This recovery disk will not run on old hardware (pre 2004) that does not support NX.
  • This will only run on Windows 7 32-bit installations.
  • It will not work if Bitlocker is enabled.

Interested people can download the recovery disk using following link:

Download Bootable Recovery Disk for Windows 7

The ISO image size is 220.5 MB and can be used in Windows 7 32-bit with or without Service Pack 1 (SP1).

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Published in: Troubleshooting Guides, Windows 7

About the author: Vishal Gupta (also known as VG) has been awarded with Microsoft MVP (Most Valuable Professional) award. He holds Masters degree in Computer Applications (MCA). He has written several tech articles for popular newspapers and magazines and has also appeared in tech shows on various TV channels.

Comments

NOTE: Older comments have been removed to reduce database overhead.

  1. Question: does this mean that 64-bit users are SOL, or did this problem not apply to the 64-bit Windows 7?

  2. This must explain why I was get “stopped working” errors for Explorer and IE 10. I knew it was an update, it started after the last set. I haven’t had an error message for a few days now though.

  3. *This recovery disk will not run on old hardware (pre 2004) that does not support NX.*
    Microsoft should use WinPE based from win7 not from win8. Because win7 PE can run without NX, or with some earlier WinPE 8

  4. I run windows 7 64 bit and what do I do for my pc that wont boot up. It needs to be easy cause Im not a cp geek I no not much but always learning

  5. Please, I need a software to fix my windows boot failure(32 bit processor)

  6. In download the file and my HP laptop won’t open the disc …it keeps looking to open a file named “BANANA” and my screen displays that it’s not able to open.

  7. So what happens about us poor people who were foolish enough to use Windows 7 in the 64bit version???
    There are times when Microsoft appears appalling!!!

    P Rawson

  8. Thanks so much. I’ve been searching all morning for a way to download Windows 7 and couldn’t find anything. Yeah, it was definitely the update that screwed up my laptop. It did the update and after it restarted I was having major problems. I tried to restore my computer to an earlier point before the update and that didn’t work. Then I tried to restore to factory settings and it got stuck at 40%. I got out of recovery and rebooted and then Windows was now missing a file uggh. One problem after another all because of this update. I’ve already downloaded the files from Microsoft, made a disc and it’s letting me try to restore my computer again. I went to Microsoft and put in my registration key to download Windows 7 and they told me my I couldn’t because my Windows was installed by the manufacturer? I was like What? I don’t get why it says that, I know the laptop was purchased brand new at Best Buy. It’s not refurbished or anything either. Thanks again for the link, it was a lifesaver. I thought I was going to have to pay $ for a disc.

  9. My win 7 pro 64 bit has the same problem and even norton boot recovery will not repair the boot sector on my dell laptop.
    When I try to install a new Win 7 Pro version on my ssd, it advises it cannot find the C drive which I know is there as Norton finds it. If I have to do a complete reinstall, I lose all my licensed software which is visio pro plus 2016, Project Pro plus 2016 and lots of other paid and licensed software. I regularly back up my files though not the program files and if I cannot recover the drive I am in serious trouble. I have tried all the boot fix suggestions on the net I can find and the win 7 recovery disk does not work as it cannot find the C: drive. Any suggestions?

  10. I am using windows 7 – 64 bit, facing the same issues… can i use this download of 32 bit, will it works for 64 bit also, are else there is another file for 64 bit …? pls. suggest

  11. Helo! I’m using windows 7 64 bit from yesterday my PC is not passig the startup point every time I try it give 0x0000007B error. Tried alot of ways mentioned at various points in google like changing sata configuration etc.

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