[Fix] This Copy of Windows is not Genuine Error Message, Make Windows Original and Activated Again

It’s a common problem which lots of Windows users face. We have received many emails about this problem, so today we are sharing a working solution for it. This problem may occur in any Windows version such as Windows 7, Windows 8/8.1 or Windows 10.

Problem Symptom:

You were using genuine Windows operating system in your computer system without any problem. It was activated properly. But one day when you logged into Windows, you received following message:

Windows is not genuine
Your computer might be running a counterfeit copy of Windows.

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This_Copy_of_Windows_is_not_Genuine.png

Along with the above mentioned message, you also noticed that the desktop background became black and following error message/watermark was showing on the bottom right corner of the screen:

This copy of Windows is not genuine.

Also when you checked System Properties, you got following error message:

You must activate today. Activate Windows now.

Problem Cause:

Actually this problem occurs when there is a lack of permissions on a registry key “HKEY_USERS\S-1-5-20“. By default, System, Network Service and Administrator accounts have “Full Control” and “Read” permissions on this registry key. But sometimes “Network Service” doesn’t have proper permissions on this registry key and you face this problem. This may be the result of applying a Plug and Play Group Policy object (GPO). The Licensing service uses Plug and Play to obtain your system hardware ID information and binds the license to the computer. By default, it doesn’t have proper permissions to access Plug and Play service.

Problem Solution:

There are 3 solutions actually. You can try them one by one:

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METHOD 1: Using RSOP

1. Open Command Prompt as Administrator as mentioned here and then type rsop.msc and press Enter. It’ll open RSOP (Resultant Set Of Policy) window.

2. Now go to:

Computer Configuration/Windows Settings/Security Settings/System Services

3. In right-side pane, check “Startup” type of “Plug and Play” service. It should be set to “Not Defined“. If its not, double-click on it and set its Startup type to “Automatic“.

Resultant_Set_Of_Policy.png

4. Now provide following command in RUN or Command Prompt:

gpupdate /force

5. That’s it. Restart your system and your problem should be fixed.

METHOD 2: Using Registry Editor

1. Type regedit in RUN or Start Menu search box and press Enter. It’ll open Registry Editor.

2. Now go to following key:

HKEY_USERS\S-1-5-20

3. Right-click on “S-1-5-20” key and select “Permissions…”. It’ll open a new window.

4. Select “NETWORK SERVICE” in user list and check “Allow” box given for “Full Control” permission. Click on OK button to apply the changes.

Permissions_S-1-5-20_Registry_Key.png

NOTE: If “NETWORK SERVICE” is not present in user list, click on “Add” button. Now type Network Service in “Enter the object names to select type” and click on “Check Names” button. It’ll detect and confirm the username. Click on OK button.

5. That’s it. Restart your system and your problem should be fixed.

METHOD 3: Using Command Prompt

1. Open Command Prompt as Administrator and run following commands one by one:

net stop sppuinotify
sc config sppuinotify start= disabled
net stop sppsvc
del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0 /ah
del %windir%\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0 /ah
del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\tokens.dat
del %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform\cache\cache.dat
net start sppsvc
cscript c:\windows\system32\slmgr.vbs /ipk Product_Key
cscript c:\windows\system32\slmgr.vbs /ato
sc config sppuinotify start= demand

In above mentioned command, replace Product_Key with the correct edition specific KMS client setup key as mentioned following:

Windows 7 Professional FJ82H-XT6CR-J8D7P-XQJJ2-GPDD4
Windows 7 Professional N MRPKT-YTG23-K7D7T-X2JMM-QY7MG
Windows 7 Professional E W82YF-2Q76Y-63HXB-FGJG9-GF7QX
Windows 7 Enterprise 33PXH-7Y6KF-2VJC9-XBBR8-HVTHH
Windows 7 Enterprise N YDRBP-3D83W-TY26F-D46B2-XCKRJ
Windows 7 Enterprise E C29WB-22CC8-VJ326-GHFJW-H9DH4

 
Restart your computer after running all above mentioned commands.

Published in: Troubleshooting Guides, Windows 10, Windows 7, Windows 8

About the author: Vishal Gupta (also known as VG) has been awarded with Microsoft MVP (Most Valuable Professional) award. He holds Masters degree in Computer Applications (MCA). He has written several tech articles for popular newspapers and magazines and has also appeared in tech shows on various TV channels.

Comments

NOTE: Older comments have been removed to reduce database overhead.

  1. i tried 2 methods both are ok. but restarting my laptop it will again shows this copy of windows is not genuine. then what i need to do? please suggest me……….

  2. my windows of pc is not genuine.pls send a fixed solution for life time which will be upgradable

  3. I have a machine that has parental controls on it and the child account with controls gives widows not activated message every few weeks, but if you go in parent account it shows windows activated and wen you go back to child account now shows activate. I am guessing a problem with Microsoft parental control but not seen a solution o internet

  4. hi,

    I tried to follow your instructions, but the part where im supposed to choose automatic in plug and play is not possible on my laptop. That part is grayed out and cannot be selected. Im wondering what could cause this and how to resolve it. I managed to restart my computer after following the 2nd step, and im able to re arm, change the wallpaper, but the water mark for this copy of windows is not genuine is still in the bottom right side of my screen. I am hoping you can shed light on this one.

    Cheers!

  5. I did both and nothing happened Help!
    The bottom right corner is still there
    screen still black
    Help!

  6. I’m not sure how old this is or if anyone still monitors it, but I’m having the same problem as Starsky. When I try method one, it says: ‘rsop.msc’ is not recognised as an internal or external command, operable program or batch file. When I try method two, it already has Full control checked.

    We bought Windows 7 from Newegg or Tiger Direct, I can’t remember which (it was like, 5 years ago), but then lost the physical disk during a move. So I can’t just reinstall to fix this. We’ve been just using it like this, but it won’t update at all (it can’t connect to windows update), so it’s leaving our computer vulnerable to all sorts of other issues. The whole thing started when the computer froze up when trying to restart. It was frozen for something like 12 hours before I hard restarted it and then it was like this. When I tried to restore right after it happened, it had some sort of issue or just plain didn’t work (it’s been something like a year now that we’ve had this issue, I don’t remember all the details of the things I tried when it first happened). Basically, about once every few months, I go looking for a new method to try and fix this stupid thing, since we can’t afford to buy a new copy of windows, but so far, nothing has helped.

  7. Dear VG, after reading an article on CNN advising people what to check for to see whether they qualified for the free upgrade to windows 10, I took the test, and was satisfied that my windows 7 ultimate was eligible. I did the activation test, and it was activated. I had been using the computer which I bought on eBay for more two years without complaint. I started the upgrade process and all went well at the start. First, windows 10 was downloaded, and then it was installed. During that time I was never asked for any key or anything. At the end of the installation, a message said that windows needed to be restarted; I agreed, and the machine switched itself off. Another message said ” restarting windows” and the round symbol on the screen began spinning the way it does when windows is starting up. It remained like that for more than two hours, and although the logo kept spinning, the screen remained blank, so I turned the computer off. Almost immediately, a message said that it was returning to windows 7. Since then, each time I turn on my computer, I get the dark screen and the message that it may be a counterfeit. The downloading and installing of windows 10, and then reverting back to windows 7 before any activation could take place because windows did not start up, was the beginning of when the counterfeit messages started. I hope that I have given some insight that will prove useful, and I will be happy to answer any questions which you may have. Thank you.

  8. ^^ Now your problem has been solved or not? Which Windows version are you currently using in that machine?

  9. I already have a windows 7 genuine but i have a problem i want to fix it, this is the reasons make me to reload this version of windows,

  10. First of all,open Start. And then type cmd. Next right-click cmd. Now click on Run as Administrator. Then type slmgr(space)-rearm. And Last of all,restart your PC.

  11. To fix Error:0xc004d07 in cmd
    1.open Start
    2.type Run
    3. in Run type Regedit and you will see Registry Editor
    4.click on arrow mark which is left to HKEY_LOCAL_MACHINE
    5.click on arrow mark which is left to SOFTWARE
    6.click on arrow mark which is left to Microsoft
    7.click on arrow mark which is left to Windows NT
    8.click on arrow mark which is left to CurrentVersion
    9.click on SoftwareProtectionPlatform
    10.right-click on SkipRearm on the Right Window Which is a Binary Value
    11.click on Modify
    12.change Value Data to 1
    13.Restart PC

  12. READ HERE !
    If it didn’t work then try again , the important step was to type slmgr -rearm without space from the beginning,
    here is an example.
    Here is the correct version .
    C:/Windows/system32>slmgr -rearm
    NOT THIS ONE :
    C:/Windows/system32> slmgr -rearm
    the first one was without a space from the beginning
    but the 2nd one was with a space between system32> and slmgr -rearm

  13. RegSeeker

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform]
    “VLActivationInterval”=dword:00000078
    “VLRenewalInterval”=dword:00002760
    “UserOperations”=dword:00000000
    “InactivityShutdownDelay”=dword:0000012c
    “KeepRunningThresholdMins”=dword:0000000f
    “SkipRearm”=dword:00000001
    “ServiceSessionId”=hex:b8,dd,84,71,71,16,e4,46,9e,cd,a0,90,fc,8b,3b,88

  14. First open CMD Than type: slmgr /ipk {thecode} slmgr /ato use comodo internet security on paranoid mode to block unwanted windows modules

  15. i can`t believe it suddenly works.The method you`ve given to me is working this is like a dream
    THANK YOU FOR SAVING ME FROM MY FATHER

  16. I installed Windows 7 on a friend’s laptop on a new hard drive. The software was downloaded from Micro$oft’s web-site so is undoubtedly genuine. I entered the key and it activated without question.

    One morning, 3 months later, the desktop is black and there is a message falsely claiming that the software is not genuine! When he tried to re-activate using the original key he got a message saying the key had been blocked by Micro$oft and trying to extort further payment from him.
    What is going on?

    If we can work out how to do it I will try your advice. He lives a long way away so it would need to be done via the phone or with remote desktop or somesuch.

  17. ^^ It might be possible that the same key was also used on some other machine to activate Windows, that’s why Microsoft blocked the key.

    There is an option to activate Windows via phone. Use that option and it’ll help you in activating Windows again. You can also contact their customer care using the same option and tell them about this issue.

  18. Thx for this little piece of info…

    however, you make no mention of what to do if one is experiencing this *genuine notice* issue but there is nothing upset in the registry where you have directed us to go.

    I am having this issue as well, it just came out of thin air after 5 years of using my current SP1 op/sys. It’s an OEM build, as supplied by the shop here where I live who built the mid-tower case.
    The system runs fine, but every 3 days or so that notice appears in the bottom right corner of the desktop, that’s all, just the notice, when I go to control panel/system page …as soon as the page displays that notice will disappear & the op/sys is activated once again.

  19. I know, this is all old OS stuff (I hate WIN10m, the special spyware edition).

    — background —
    I had to get a new windows disk when my PC had HDD trouble because the old one that came with the machine is “god only knows where” (I had major brain damage for a while). So – after getting my machine back up after it’s monitor failed, I ionstalled a new copy of windows on a new HDD.

    After a few days I got a window on the lower right screen that says :

    The Windows 7 Professional product key you typed is invalid for activation

    So I searched the web and I have been following these instructions. By the way my braind new product ID key (using MGADiag.exe) is and I have no idea if this means it is a pirated copy or what.

    Anyway off I went to use your instructions.

    —- onward forward —–

    My account has Admin privileges (I just checked)
    I launched CMD as Admin through the start button (with a right click).
    I launched RSOP in the command window

    I went into “Computer Configuration->Windows Settings->Security Settings->System Services”

    double clicked “Plug and Play”

    nothing is set. Every option is dimmed (except [Okay] and [Cancel]).
    I cannot change anything.

  20. I tried Method 2, and everything is already set up right.

    then I tried Method 3 (your regedit instructions). I was fine until I got to
    ————– quote ——————-
    > C:\Windows\system32>cscript c:\windows\system32\slmgr.vbs /ipk KEY

    Microsoft (R) Windows Script Host Version 5.8
    Copyright (C) Microsoft Corporation. All rights reserved.

    Error: 0xC004F050 The Software Licensing Service reported that the product key is invalid
    ————– ene quote —————–

    So, no idea what damage I just did.

    So I tried my PROVIDED install key, which went without any errors.

    ————– quote ——————-
    C:\Windows\system32>cscript c:\windows\system32\slmgr.vbs /ipk KEY
    Microsoft (R) Windows Script Host Version 5.8
    Copyright (C) Microsoft Corporation. All rights reserved.

    Installed product key successfully.
    ————– end quote —————–

    and the other two commands worked fine. Now to reboot.

  21. * FIXED *

    WHen I just used my own activation key (on the card with the discs) and rebooted, it got rid of the problem. I checked using “Activate Windows” and by looking at my System in the Control Panel. I’m activated just fine.

    I have no idea why Windows had this brain fart.

    The steps are good ones. You are a legend(ary?) but you might want to keep in mind my last experience.

    If some other nutty Windows problem is affoot, the KEY you provide in that list (which can be found all over the web) might not work for them. They could get the “Error: 0xC004F050 The Software Licensing Service reported that the product key is invalid” error message like I did.

    .. but … if they have their actual install key, they might me able to use that (like I did).

  22. Can’t thank you enough for this…One of my buyers was unable to ctivate his Win 7 Ultimate with a valid license purchased from me…I tried the 3rd method & it worked like a dream…

    I really would have hated not being able to activate his machine because he purchased the license from me…

    I am extremely thankful to the OP for this article…You saved me from getting embarrassed in-front of my customer… 🙂

    HUGE THANKS… <3

  23. 0xC004F035 The software Licensing Service reported that the computer could not be activated with a Volume license product key. Volume licensed systems require upgrading from a qualified operating system. Please contact your system administrator or use a different type of key.

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