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[Fix] No Sound Coming from Headphones or External Speakers Connected to Your Mobile Phone

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Today I faced so weird and annoying problem in my mobile phone which I have never heard of. I have a Samsung Galaxy S4 smartphone and it was working absolutely fine without any problem.

Samsung_Galaxy_I7500_Android_Phone.png

Today I tried to connect my PC speakers to this mobile phone to play some songs but I was shocked to see that no sound was coming from the speakers. I tried to connect the same speakers with another mobile phone and it worked fine. That was quite annoying. Then I tried to connect my headphones (or earphone, headset or whatever you guys call them) to my mobile phone but same problem. The sound output was not coming from the headphones as well.

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First I thought that it might be a hardware problem. It might be possible that the audiojack part of my phone is damaged and that’s why its not providing sound output to headphones as well as external speakers. But the mobile phone was successfully detecting my headphones and speakers because the mobile phone light was turning on as soon as I was connecting headphones or speakers to it.

I applied so many techniques on the mobile phone such as restarting the phone, resetting it to factory settings, etc but no success. Then I started searching on Internet to find some solutions and I got a few suggestions at online forums. After trying various solutions, one fix did the trick and the sound started coming from headphones as well as speakers.

Today in this topic, I’m going to list all possible solutions to fix this irritating problem. I’m not sure whether this problem is specific to Samsung cell phones or Android smartphones. It might happen to any mobile phone owner. So if you also face such kind of problem in future, you can try following fixes one by one:

Solution 1: Restart Your Mobile Phone

First of all try to restart your mobile phone. Its the best fix for any kind of problem. Most of the times this trick fixes many problems. Although it didn’t work for me.

Solution 2: Restart Your Mobile Phone with Headphone or Speakers Connected

I came to know about this trick from a few online forums. Some people suggested to restart the phone with headphone or speakers connected to the audiojack. Again this trick didn’t work for me.

Solution 3: Reset Your Mobile Phone

You can also try to reset your phone i.e. restore your mobile phone to factory settings. It’ll remove all your personalized settings and downloaded apps. You’ll find the option to reset the phone in settings page. I also tried to reset the phone but it didn’t work as well.

Solution 4: Reset Your Mobile Phone with Headphone or Speakers Connected

You can again try to reset your phone with headphone or speakers connected to it. Again it didn’t work for me.

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Solution 5: Remove SD Card from Mobile Phone and Reinsert it

That was the solution which worked for me. First remove the SD card or memory card from your mobile phone and restart your phone. After restart try to connect your headphones or speakers to mobile phone. Now the sound will start coming from headphones or speakers without any problem. Now you can reinsert the SD card in mobile phone. It’ll work.

Solution 6: Restart Your Mobile Phone in Safe Mode

If you have an Android mobile phone, you can try to restart the mobile phone in safe mode to troubleshoot the problem as mentioned in following article:

Hidden Secret Trick to Reboot Google Android Mobile Phones into Safe Mode

Solution 7: If You Have Sandisk SD Card, Replace it

Our reader “ManinderSV” told us that Sandisk brand SD cards have some problems with Samsung Galaxy mobile phones. So if you are using Sandisk memory card, replace it with a different brand memory card and it should fix the problem.

Solution 8: First Play Songs from Mobile Phone Speakers Then Connect Headphones

Our reader “ViditM14” shared another solution for this problem. According to him, first try to play songs using your mobile phone’s speakers and then connect your headphones. It may fix the problem.

That was quite strange issue and I can’t understand how removing and re-attaching the SD card fixed such weird issue in my mobile phone? Anyway if you face similar sound related problems in your mobile phone ever, please follow the above mentioned solutions and don’t forget to share your feedback in your comment…

Published in: Mobiles and Internet, Troubleshooting Guides

About the author: Vishal Gupta (also known as VG) has been awarded with Microsoft MVP (Most Valuable Professional) award. He holds Masters degree in Computer Applications (MCA). He has written several tech articles for popular newspapers and magazines and has also appeared in tech shows on various TV channels.

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  4. Thanks man I had the same error too! I restarted the phone and i was relieved when the sound of my phone when i unlocked my phone…thanks man

  5. For the Galaxy S4, you may have the sound balance wrong. To check it, (1) open settings, (2) click on “My Device”, then (3) scroll down to “Accessibility”, after that, (4) scroll down to the sub-header “Hearing”, (5) right below it is the button “Sound Balance”. (6) Click on it. The white dot representing where the balance is should be in the center, marked by the vertical bar. By placing the dot in the center, your device will now make sure the both the left and right earbuds/headphones are recieving an equal amount of sound.
    I hope this helped. 🙂

  6. Hey this is fantastic.. I just tried the solution that worked for you and it worked for me also.

    Thanks much..

  8. Thanks a lot. After weeks of struggle with getting the audio to work on calls, You tube, Viber calls, whatsapp calls, removing the SD card, re-inserting it and restarting the phone, fixed the problem.
    Not sure how long this is fixed for a I have tried factory reset in the past that fixed a problem for only a few minutes. Fingers Crossed, but I think I can blame the SD card and get a new one to fix the issue permanently

  9. Thanks a lot.. I had also faced same issue… like from earhones only songs are not coming but when I attented calls using earphones it was woked fine..
    For this first I connected earphones and restarted mobile..

  10. After I did the #1, #2, #3, #5 and #7 solutions shown above and nothing better happened to my Samsung G S4, I decided to unmount the speaker place behind, down and in the left corner; I used a conventional hair heater and heated the speaker for a while, later, when it was cool again I re-installed in the phone. and nothing good happened; however next day at noon the speaker started to work properly again. Ha,ha.
    That means the speaker was wet.

  12. Thank you so much!
    The memory card solution worked for me, too.
    Never would have thought about that 😀
    Best regards

  13. I use Pandora on my work(S4 mini) vs. my personal phone because it has unlimited data. A few months ago it suddenly stopped working and I thought that maybe the company added some software or app that prevented Pandora from playing on my phone. Oddly, sites like Youtube, Slacker Radio, Amazon Radio and other sites worked just fine. Today I decided to search and search and search and I came across this site………………………….well, Solution 4 works for me on the first try!!!

    Thanks a gazillion to whoever came up with this fix!!!

  15. Hi,

    Thanks for posting everyone.

    I had a similar problem with my S4. The only difference being that I could receive phonecalls through the earphones but not listen to music as the volume seemed to disappear. When I removed the earphones, the music played through the speakers no problem.

    In the course of investigating what was wrong I happened across this site here. What I discovered was that there is a separate volume for the earphones – as distinct from the volume for calls and speakers. Stupid or simple I’m not sure, but solved my problem. I had obviously inadvertently lowered the volume of the headphone jack without knowing it.!

    Cheers !

  18. thank you so much! taking out the sim card and putting it back in worked for me! you saved my life! ive only had my samsung s4 for less than a year. i thought i had to buy another phone. thanks again! :-)you saved me so much money!

  19. You can also put your phone into safe mode to check for software issues. It works just like windows safe mode it only loads the necessary files to get running. To do this shut phone off and then when you start the phone hold down the Down Volume button and the power button. Continue to hold until start screen. Some phones you just need to push the power while holding Down Volume and only hold the Down Volume til start screen. Bottom of screen should say SAFE MODE

    It helps with troubleshooting many things.

  20. I found that my problem with the S4 no sound was the “do not disturb” option was selected. I had no sound from anywhere.

  22. I,s Working… when I restart my phone with headphone it start working again..
    thanks..

  24. Seriously I can’t believe this is a memory card problem . I am facing the problem since last week there is no voice coming and going from my mobile Samsung Galaxy Grand 2 . I just read this article and removed Sandisk Sd card and now both mic and ringer are working . A big thanks to the writer .

  25. The problem is only with Audio but not call, I can hear a voice call but no music or video.
    I have Oppo f1S I removed SD card and played a song it worked
    thanks for the info

  28. Hi

    This is venkat Thanks all for help now my head phone is working for samsung J 7 mobile previous some problem is there

    Regard
    Venkat

  30. Thanks a lot! It worked especially the one to reset my phone it was just because i didn’t turn off my mobile for weeks so it started working correctly.

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