[FIX] Access Denied! Website Blocked by ESET NOD32 Antivirus due to Dangerous Content

If you use ESET NOD32 antivirus, you might have faced this situation many times when a normal website is blocked by NOD32.

Actually sometimes NOD32 antivirus blocks a website incorrectly even though the website is absolutely ok and doesn’t contain any suspicious data.

When it blocks a website, it shows following error message when you try to open it in your web browser:

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Access denied!

Access to the web page was blocked by ESET NOD32 Antivirus. The web page is on the list of websites with potentially dangerous content.

Website_Blocked_by_NOD32_Antivirus.png

Most of the times its good for user but sometimes when NOD32 blocks a good website incorrectly, you might use the steps mentioned in this tutorial to remove the website from NOD32 blacklist:

1. Double-click on NOD32 system tray icon, it’ll open the main window. Now click on “Toggle Advanced mode” link as shown in following screenshot:

Toggle_Advanced_Setup_Mode_NOD32.png

It’ll ask for confirmation, click on Yes button.

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2. Now click on “Enter entire advanced setup tree” link.

Open_Advanced_Setup_Tree_NOD32.png

NOTE: You can also press F5 key to directly open Settings window. Thanks to our reader “SilverGoldi” for this tip…

3. It’ll open NOD32 Settings window. Now go to:

Antivirus and antispyware -> Web access protection -> HTTP, HTTPS -> Address management

4. In right-side pane, make sure “List of addresses excluded from filtering” option is selected in drop-down list. Now click on “Add” button.

Change_NOD32_HTTP_URL_Filter_Settings.png

5. Now you’ll need to enter the website URL which you want to remove from NOD32 blacklist. You just need to enter the domain name without http://www prefix. For example, if NOD32 has blocked Google, you’ll need to enter *google.com* in the text box as shown in following screenshot:

Add_Domain_into_NOD32_Filter_Exclude_List.png

6. Once you enter the domain name, click on OK button and NOD32 will successfully add it to the allowed addressed list and will not block the website.

Domain_Added_into_NOD32_Filter_Exclude_List.png

That’s it. Now you’ll be able to open the website in your browser without any problem.

PS: Use this tutorial only if you are absolutely sure that the blocked website is safe to open…

Published in: Troubleshooting Guides

About the author: Vishal Gupta (also known as VG) has been awarded with Microsoft MVP (Most Valuable Professional) award. He holds Masters degree in Computer Applications (MCA). He has written several tech articles for popular newspapers and magazines and has also appeared in tech shows on various TV channels.

Comments

NOTE: Older comments have been removed to reduce database overhead.

  1. It works excellent.
    Step 1 and 2 can be skipped by right clicking system tray icon of the ESET AV and selecting ‘Advanced Setup’.

  2. Does anyone know for sure that this only removes the url from being blocked (blacklisted)?

    Because it sounds to me that the whole domain/site/webpage content is not being checked anymore altogether which is something you absolutely do not want to do!

  3. why >? is dosent work !!

    ahhhhh

    and i am sure , about the steps , i really do it like you ! but dosent work!!

  4. I have eset nod32 antivirus and Torch browser when i am online eset block service of torch what can i do? please help

  5. ^^ It seems you are using OpenDNS which is blocking some websites. Switch to a different DNS such as Google DNS.

  6. hi
    my site is blocked by NOD32
    I did not publish any illegal content on the site
    Why did they block my site?
    how to fix this problem???
    I sent the letter to the company, but I did not receive any replies
    please answer and help me!

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