Download Microsoft’s Quick Assist App in Windows 10 and 11

UPDATE: With the release of Windows 11 and Windows 10 December 2022 quality update, the original version of Quick Assist will continue to work in Windows 10 20H2, 21H1, 21H2, 22H2 and Windows 11 21H2. After you install the quality update, the original version of Quick Assist will have the same functionality as of the Store app version. The original version of Quick Assist will continue to be supported for the duration of the lifecycle of Windows 10 and 11 versions. (Official announcement)

Quick Assist is a built-in remote desktop app in Windows 10 and Windows 11 which allows users to provide or receive technical assistance over a remote connection. It can be considered as an alternative to other 3rd party remote support apps such as TeamViewer, AnyDesk, etc.

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Remote desktop apps are used to get or give technical support remotely. When a person is having issues with his PC, he can contact a tech expert for remote support and the expert then uses remote desktop app to access and control the client’s PC remotely over the Internet. Remote desktop apps are used widely for technical support purposes.

Quick Assist app comes bundled with Windows 10 and Windows 11 operating systems. It’s similar or an advanced version of the classic Remote Desktop tool present in Windows XP.

Quick Assist app can be launched in Windows 10 and 11 using Start Menu. You can search for the app in Start Menu or direct launch it by pressing Ctrl+Win+Q keys together.

Many people were using this built-in app since long time but recently Microsoft announced that the app will stop working after May 23, 2022.

If you try to launch Quick Assist app in Windows 10 or Windows 11, it displays a notice about the same as shown in following screenshot:

There’s a new version of Quick Assist

For a more secure experience, you’ll need to get the latest version of Quick Assist by May 23, 2022. You can get it in the Microsoft Store or find it on your PC.

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You can click on “Not Yet” button to keep using old Quick Assist app but it’ll work till May 23, 2022 only. After May 23, the app will stop working and you’ll need to download and install the new version from Microsoft Store.

It might also be possible that newer versions of Windows 11 will not come bundled with Quick Assist app and interested users will need to manually install it via Microsoft Store.

Anyway if you want to install or upgrade the new Quick Assist app in Windows 10 or Windows 11, here is the official download link for your convenience:

According to Microsoft, the decision to move the native Quick Assist app to Microsoft Store was taken to provide security and other regular updates faster to the users.

Also Check:

How to Download and Install New Redesigned Media Player and Notepad Apps in Windows 11

Published in: Windows 10, Windows 11

About the author: Vishal Gupta (also known as VG) has been awarded with Microsoft MVP (Most Valuable Professional) award. He holds Masters degree in Computer Applications (MCA). He has written several tech articles for popular newspapers and magazines and has also appeared in tech shows on various TV channels.

Comments

NOTE: Older comments have been removed to reduce database overhead.

  1. Any Idea how to get this pushed out to peoples computers we were using this. When you go to Microsoft store it would prompt for Admin credentials to install but hitting X would still install it. This is no longer the case, now Admin is required. We are a small business with distributed people. They do not have admin access to their machines because we could connect via quick assist. But now they need Admin to install it.

  2. I cannot get the Quick Assist app to download! When I click on the link to “Get in App Store” nothing happens. I need support because Outlook is not sending emails on my PC. Of course the tech wants remote access to my computer, but can’t access because this useless app won’t download. Why can’t they go through safe mode like they used to? Microsoft can think of more ways to change things for the worse.

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