When you try to activate Windows Vista by using the Windows Vista activation process, you may receive an error code or an error message. This article contains a list of Microsoft Knowledge Base articles that can help you troubleshoot these error codes and error messages.
Just locate that error code or error message in the following list, and then follow the instructions.
Error code 0xC004C003
The activation server determined that the specific product key is in use.
This error code indicates that the product key that you entered has already been activated, and you must obtain a different product key.
Error code 0xC004E003
The Software Licensing Service reported that the license evaluation failed.
This error code indicates that you must rerun the Windows Vista activation process.
For more information about error code 0xC004E003, click the following link:
Error code 0x80072EFD
A Connection with the server could not be established.
This error code indicates that there may be issues with your Internet connection. Verify that your Internet connection is working, and then try to activate Windows Vista again.
For more information about error codes 0xC004C003, 0xC004E003, and 0x80072EFD, click the following link:
Error code 0xC004F050
The Software Licensing Service reported that the product key is invalid.
For more information about this error code, click the following link:
Error code 0xC004F061
The Software Licensing Service determined that this specified product key can only be used for upgrading, not for clean installations.
For more information about this error code, click the following link:
Error code 0x8007000D
Unable to Open the License. The Data is Invalid.
This error code indicates that the initial download may have been corrupted, and you may have to download the package again.
For more information about this error code, click the following link:
Error message
The Product Key You Have Entered Will Not Work With This Edition or Version of Windows Vista.
If you receive this error message, you may have inserted a product key for an edition of Windows Vista that does not match the installed edition.
For more information about this error message, click the following link:
Error message
The Windows Vista (product version) product key you typed is invalid for activation.
If you receive this error message, there may be an issue with the installed version of Windows and with the product key that you used.
For more information about this error message, click the following link:
Error message
To Use the Product Key You Entered, Start the Installation from Your Existing Version of Windows.
If you receive this error message, you must first start the computer by using the currently installed version of Windows. Then, start Windows Vista Setup.
For more information about this error message, click the following link:
Error message
Your Activation Period Has Expired.
If you receive this error message, Windows Vista may not have been activated within the 30-day activation period, or there may have been significant hardware changes on the system.
For more information about this error message, click the following link:
Posted by: Vishal Gupta | Categories: Troubleshooting, Windows Vista
Laurie Tanner
I am at my wit's end and I hope you can help me. I have been trying activate my copy of Windows Vista and I have been going round and round with Microsoft and Lenovo, who keep referring me back to the other.
Anyway, I go the error message that my copy of the windows was not geniune, along wth a 6002 Build. I finally have determined that my copy has a error code of 0x80070057.
Please help me, I am just starting grad school, I don't have the money to buy a new product code, or any fix that Lenovo offered me. Frankly, since I didn't pirate anything and simply bought a laptop, I don't think I shoudl have to.
Thank you in advance,
Laurie Tanner
P.S.
I also have included some of the diagnostics that I have done:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Invalid License
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-KC7KG-4YR37-H8PHC
Windows Product Key Hash: G5lQ2Di2pplJNVw7Il78e53cf0w=
Windows Product ID: 89572-OEM-7332166-00185
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {D035D296-7251-4727-8CC5-F1841E352FFD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.101014-0432
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
2007 Microsoft Office system - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: {D035D296-7251-4727-8CC5-F1841E352FFD}1.9.0027.06.0.6002.2.00010300.2.0.002x32*****-*****-*****-*****-H8PHC89572-OEM-7332166-001852S-1-5-21-4201533845-2164015238-765574377LENOVO444623U LENOVO6GET17WW(V1.08) 20090401000000.000000+0001C333507018400FA04090409Central Standard Time(GMT-06:00)03LENOVOTP-6G 100100Microsoft Office Enterprise 2007127DCA4B6A21F2F12HvY6VUI29Z1L5+W90S86oDV7D80=81599-905-7798121-6576411002007 Microsoft Office system1219
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600185-02-1033-6002.0000-1612011
Installation ID: 012923441331949374091731199365212375066490986452492612
Processor Certificate URL: go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: go.microsoft.com/fwlink/?LinkID=43474
Use License URL: go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: H8PHC
License Status: Notification
Notification Reason: 0xC004F02A.
Windows Activation Technologies-->
N/A
HWID Data-->
HWID Hash Current: NgAAAAEAAgABAAIAAQABAAAABAABAAEAJJROUFbt5qF6fx4gSHsKEPL0tD5UBgDfrFZMASqF
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP LENOVO TP-6G
HPET LENOVO TP-6G
BOOT PTLTD $SBFTBL$
MCFG LENOVO TP-6G
SLIC LENOVO TP-6G
SSDT PmRef CpuPm
SSDT PmRef CpuPm
SSDT PmRef CpuPm