[Solution] Orkut.com, Youtube.com and Firefox is Banned in System

Many people are facing a common problem, where Orkut.com, Youtube.com and Firefox are blocked in their systems and they get following error with a scary laugh:

Orkut IS BANNED, orkut is banned you fool The administrators didnt write this program guess who did?? r r MUHAHAHA!!

So here I'm posting a detailed procedure to solve this problem.

It happens bcoz of "Heap41a / win32.USBworm" which spreads through USB pen drives and removable storage devices. I'll tell you manual as well as automatic method to remove the virus:

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A. MANUAL METHOD:

Follow these instructions:

1. Open "Task Manager" and goto "Processes" tab.

2. Look for services with name "svchost.exe". There will be many services with the same name. Most of them will have "SYSTEM", "LOCAL SERVICE" OR "NETWORK SERVICE" as User Name but you have to look for "svchost.exe" service which has your currently logged in username as User Name.

3. You'll get approx. 2 services with the name "svchost.exe" which has your Windows username. End Task them by pressing <Delete> key or by selecting them and clicking on "End Process" button. It'll confirm the action, accept it.

4. Now open "regedit" from RUN and goto following keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Policies\Explorer\Run

And look for a key in right-side pane with the name "Winlogon" which will have "heap41a\svchost.exe" in its value field. If you find this key, delete it.

5. Now goto following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\explorer\Advanced\Folder\Hidden\SHOWALL

And in right-side pane, change value of "CheckedValue" to 1

6. Now enable "Show Hidden Files/Folders" option in "Tools -> Folder Options" in My Computer.

7. Right-click on Start button and select "Open". Now open "Programs" folder, here you'll see a folder "Startup". Open it and if you get a hidden file there, delete it. If its not there, then close it.

8. At last open "My Computer" and open C: drive. Disable "Hide Protected System files" option in "Tools -> Folder Options". You'll see a folder "heap41a" in C: drive. Delete it.

Thats it. After doing all this, restart your system and you'll get rid of the virus.

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B. AUTOMATIC METHOD:

Just download following tool and run it:

Download Orkut blocking Worm Removal tool

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Don't forget to format your pen drive or removable storage media which caused this virus infection coz it would still contain the virus. If you don't want to format it, then delete following 2 files from pen drive:

microsoftpowerpoint.exe
autorun.inf

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This article was posted in Mozilla Firefox, Others, Troubleshooting.

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73 Comments

Manan

thanx for putting it up here now i wont have to search everytime a friend calls up
VG

^^ My pleasure.
Arnab

Hey, one of my frnd had this prob too... But I's not affected by the worm so I was not able to know about it. Thanx for the tut. But one question was ur PC too affected by it? unless how u come to know about the soln?
VG

^^ bcoz I have fixed so many systems infected with the same virus.
krishna

when we type of youtube web site name

he creat a message youtube IS BANNED, orkut is banned you fool The administrators didnt write this program guess who did?? r r MUHAHAHA!!
karthik

thanks a lot..........i have the same problem........ i am doing the the method which u have specified as "manual method" for weeks......thanks for a permanant solution......
VG

^^ Welcome.
krishna

hello
Pushpakarthi

Thanks
Prasad

Hi,

The solution is worked alot . Long back i'm not able to logon to Youtube & Orkut. &
Now this helped me a lot and now i'm able to logon.

Thanks a lot,
Prasad