[Review] Comparison Between Airtel Digital TV (ADTV) and Tata Sky DTH Services in India

Here is another exclusive article for AskVG readers. It might become very useful if you live in India and planning to switch to or purchase a new DTH (Direct-To-Home) television service provider.

Today in this article we are going to write an exclusive review of Airtel Digital TV (ADTV) which is one of the most popular DTH service providers in India. We are also going to compare it with another popular DTH service of India which is Tata Sky.

Recently we compared Dish TV DTH with Tata Sky. If you didn't read the article, you can read it at following link:

[Tata Sky and Dish TV Review] Comparison Between Two Major DTH Services in India

In the above article we concluded that Dish TV is better than Tata Sky in number of channels, picture quality, etc but Tata Sky is better than Dish TV in recording feature.

Now lets see if Airtel Digital TV can beat Tata Sky or not!

Airtel_Digital_TV_Tata_Sky_DTH.png

Hardware, Software and User Interface

Tata Sky and Airtel Digital TV are very similar in hardware as well as software. Both DTH services are using quite similar hardware and both provide good picture quality. Both DTH services provide built-in hard disks to record channel programs.

If we talk about the set top box software, its almost same in both DTH services. Actually both companies are using same software which has been developed by Cisco company in India, that's why you'll find quite similar user interface in both services.

If a person switches from Airtel DTH to Tata Sky or vice versa, he'll not face any problem as the user interface and features are almost same in both DTH services.

In fact all menu options are same and present in same locations in both DTH services such as recorder settings, user or system settings, etc.

The hidden secret trick to reinstall or update set top box firmware works fine in both DTH services as both are using same software.

So in hardware, software and user interface areas, both Airtel and Tata Sky earn equal points.

Recording Feature

There is no doubt that Tata Sky's recording feature is excellent but Airtel also provides same feature and functionality. Since both DTH services are using same software, recording functionality is also almost same in them. Both allow users to watch one and record one TV channel program or record two channel programs simultaneously.

Both DTH services allow users to set series recordings in which you can set the set top box to automatically record all new episodes of your desired TV program.

Again its a tie between both DTH services.

UPDATE: Some Airtel users have reported that sometimes a few series recordings are automatically deleted from Airtel Digital TV set top box. It might be a bug in Airtel set top box firmware.

Remote

Here Airtel DTH is a clear winner. Airtel DTH remote is actually a universal remote and you can on/off your TV using Airtel remote. You can also increase/decrease volume of your TV set, Mute TV sound and use TV/AV options with the help of Airtel remote.

Airtel DTH remote can work for almost all brand televisions but first you'll need to program the remote and pair your TV remote buttons with Airtel remote buttons. To pair your TV set with Airtel DTH remote, you just need to follow some simple steps given at following link:

How to Program and Use Airtel Digital TV (ADTV) and Tata Sky DTH Universal Remotes?

Its a quite handy feature as you don't need to carry 2 remotes with you whenever you are watching TV. A single Airtel remote can operate both set top box as well as your TV set.

Unfortunately this thing is not present in Tata Sky remote. Tata Sky remote is not universal but you can purchase a universal remote from Tata Sky but again you'll need to spend extra money for it.

UPDATE: Now Tata Sky new set top boxes also come with universal remote.

Also Airtel remote is light-weight and looks better than Tata Sky remote.

Number of Channels

If we talk about HD channels count, Tata Sky beats Airtel. Tata Sky provides maximum 72 HD channels, on the other hand Airtel provides only 55 HD channels.

NOTE: Since all DTH companies regularly add new channels, it would be better to visit following topic to know the current status of HD channels availability on various DTH services:

[Review] Which DTH Service Provides Maximum HD Channels in India?

Airtel also provides one French GEC TV channel "TV5 Monde Asie" which broadcasts uncut and uncensored French movies. Since movies are telecasted uncensored, you may see a few adult nude scenes (such as topless scenes) in some movies.

UPDATE: Tata Sky has also added "TV5 Monde Asie" channel on May 05, 2016.

Picture quality in Tata Sky is slightly better than Airtel DTH.

Some Other Points Which are Worth to Mention

When you switch on Airtel DTH set top box, it starts with the same TV channel which you were watching last time. On the other hand, Tata Sky set top box always starts with channel 100 which is actually an advertisement channel of Tata Sky which becomes quite annoying sometimes.

Airtel DTH allows you to create 4 different profiles to store your favorite TV channels. On the other hand Tata Sky provides only one default profile.

=== === === === === === === === ===

We can see that Airtel Digital TV is better than Tata Sky in almost each area. Hardware and software is same in both DTH services. User interface is also same but Airtel Digital TV has some plus points such as universal remote, more TV channels, etc which make Airtel DTH better than Tata Sky.

Which DTH service are you using? Feel free to share your comment with us...





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Comments

  • I'm using airtel HD Recorder and its awesome. I agree its interface is exact same as of tata sky.

  • Thanks for the review VG. I was planning to get airtel dth connection and now I'm confident about it. :)

  • Tata Sky these days do provide universal remote. I got one with Tata Sky HD connection.

  • I'm using Tata Sky. And I literally love it.

  • Dear VG, thanks for this review, I just purchased Airtel DTH after a lot of comparison with Tata Sky & I also found it more value for money as for Rs 350 I get almost all the channels+2 Free regional topups free for life.

  • Do any of these services allow transferring the recorded TV footage to a PC? Or you are limited to viewing it on your PC and erasing it?

  • VG

    ^^ No. None of the available DTH services in India allow you to watch or transfer recorded shows on PC.

  • Also do mention that both are costly

  • I m using videocon d2h VG please compare it to other ones too

  • VG

    ^^ I have not tried Videocon d2h yet but if I try it in future, I'll definitely try to write a review and comparison article.

  • @Addy

    lol!Really,they are too costly.

  • Pls tell me which stb will provide broadband service through stb. If there is any chance to give this type of service.

  • VG

    ^^ Airtel does but in selected cities.

    airtel.in/IPTV/

  • Tata Sky provides Universal Remote,
    So change the post.
    Tata Sky is best.
    Isko laga dala to life jinga lala.

  • Dear Vishalji , the comparison really was done after deep study. I appreciate efforts taken.
    Different dish provider give channel package,also individual channel selection optn started now.
    hope we shall get a beautiful comparison study on it

  • Please correct the category of the review. Mobile phones...

  • ^^ Yeah VG, the comparisons b/w DTH boxes must not fall under Mobile Phones Category.

  • VG

    ^^ The category has been renamed to "Mobile Phones & Gadgets". Now it should be fine. ;)

  • hey VG , update : Now Even Tata Sky has a universal remote.....

  • VG

    ^^ It has but only for new customers. Old customers need to pay extra money for it. Also its not available even for new customers in many cities.

  • When you switch on Airtel DTH set top box, it starts with the same TV channel which you were watching last time. On the other hand, Tata Sky set top box always starts with channel 100 which is actually an advertisement channel of Tata Sky which becomes quite annoying sometimes.

    TotaLY FALSE STATEMENT WHEN YOU SWITCH ON ADTV IT ALWAYS START WITH HOME CHANNEL I.E IT START FROM CHSNNEL NO.100

  • VG

    ^^ No. The information is absolutely correct. If you switch on ADTV, it opens the same channel which you were watching last time. If you are talking about hard restart (power off and on using mains), it'll start home channel. It happens with all DTH.

  • At which cost will i get max sports channel in tata sky?

  • VG

    ^^ You can get all information about your desired channel packages at following link:

    tatasky.com/wps/portal/tatasky/channelpackages

    I think "Supreme Sports Kids" 300 pm will be fine for you.

  • hallo sir......pls tel mee what is a la carte channals..?

  • VG

    ^^ A la carte channel is a facility for customers to separately subscribe to their desired channels. If a channel is not available in your subscription pack and if its available as an a la carte channel, you can subscribe to it.

  • I was trying to buy the airtel digital hd plus but my pin code 795001 is not accepting....dnt know what to do m confusing

  • Dear VG< thanks for the Info..I am using Tata Sky. It provided a Universal remote. Also HBO defind and Hit atre available in tata sky as combo 99/month. please update. also compare the rain/cloud effect of various Dishes

  • Hey VG!

    Let me correct you in points....
    1) I have about 4 tatasky and 2 airtel digital connection on my name. when you start Airtel digital now it starts with the home channel. it used to start with the last viewed channel a long time back. Now it starts same as tatasky.

    2) you said tatasky hardware is same as airtel, i must say that you are wrong. If you compare tatasky HD+ set top box with Airtel HD+ set top box tata sky has a good technology. Let me clear that....when you pause a channel on tatasky it has a circle of fancy light on the stb conforming you have paused a channel also when you view a recorded programme you see the fancy light going round and round....also when you watch a recorded programme in tatasky at the same time you can look for the live programme menu and switch the channel from the list but that feature is not available in airtel. I purchased airtel HD+ connection to replace my Tatasy HD+ but i had to go back to tatasky in just 5 days and had to throw the airtel digital HD+ in bin. talking about remote airtel wins. Also cost wise airtel is cheaper as compared with tatasky(i dont care about the price i am an Engineer and look for good technology and not price, few hundred bugs will not matter). I appreciate your review and knowledge but i am sure you will like my points if you are at all technical.
    Cheers! RS

  • res all
    thanks for getting good information from this site.

  • TATA SKY is One of the best DTH provider for me.
    Its Video Quality & Signal Strength is like same as AirTel dth.
    TATA's Services also best in class.
    Even Monthly Prices are affordable comparatively.
    I am getting maximum channels on recharge of 250 Double Dammaal Pack + 45 for kids pack

    I think it is also better than dish tv, airtel, Reliance dth, Sun Direct etc

    How was my experience?
    Just 1yr be4, i order Dishtv for my residence & its technical person was in hurried & murmuring.
    he was fixed my dish tv within 10 minutes & @ final he is telling that signal is poor. Your getting only 40%. I asked him pls retune & check, he retuned after lots of murmuring and after 1hr of tuning, while on scan he said instead of 101 channels you will get only 89 channels & Some channels were missing. I accepted his problem & paid complete amt. Next month when i paid for, after 2hours i got updation of payment. Everytime i was just spend 1day for DISHTV updation. (same area)

    After 3months, i ordered TATA SKY for my office, they came on same day, they finish their installation within 30minutes with complete 126 channels including demo to customer (Me)
    They never got signal problem. I just asked him what is the signal strength, he replied me 96-99 % out of 100% (same area). Its payment also is low & No customer care & No monthly payment problem, its payment updation in just within in 1sec.

  • Seems the article was written by an Airtel official, as is the practice these days to promote one's product- "in a different way". I don't know if Tata Sky should protest against such practices.
    Anyway, I have been using AirTel digital for the last many years, CusID#3002688644.
    Airtel, to my knowledge, till date (20-jul-14) does not have the 'LIVE-TV-PAUSE-RECORD etc." features which TataSky has, its just awesome, buy unfortunately, AirTel does not have it -- OK; the recording facility which AirTel offers is ALL BULL, its that you can record a program into a PenDrive, its just foxing people, I have a no. of Pen Drives and HD roaming around my flat, but never ever I have felt the need or the patience to record any program on a pen drive or on an HD ! its not VIALBLE - OK airtel.
    Well, I have the recording facility scheme with HD recording etc. but have not used it even once, neither will you I bet.
    I have been trying to get rid of this Airtel and will soon do so, and that's because of its inability for the last many years to provide a simple 'live pause and record facility'.
    All said and done, the above comparison is fraught with mis-info. and you better refer to other comparisons.

    I often go a friend's place

  • VG

    ^^ This comparison was made between Tata Sky+ HD and Airtel Digital TV HD with recorder:

    tatasky.com/wps/portal/tatasky/tataskyplus
    airtel.in/hdrecorder/index.html

    "Airtel Digital TV HD with recorder" comes with same features as Tata Sky+ HD. The set top box which you are talking about is Airtel Digital TV HD+ which requires USB drive for recording.

    airtel.in/digital-tv/experience-it/dth-hd-Plus

    I never create sponsored or paid reviews/articles. You can trust AskVG articles.

  • I'm a tata(sky user from jan,2007.

    IT IS THE BEST

    ISKO LAGA DALA TOH LIFE JINGALALA.

    but, Airtel is also very good.
    airtel has the feature to record programme on usb flash drive, which tata(sky does'nt provide.

  • which is best tatasky /airtel adtv
    is it possible to select individual channels
    and recorded programs play on pc .

  • Live TV pause,play rewimd is very much there. Recording HD on a pen drive is very much there and is quite handy when a program that you like is aired late at night or when one is busy. Of course you cannot watch one channel and simultaneously record another one on pen drive recorder,for this you have to buy a recorder with built in hard disk which is expensive. However, the feature that when you re start stb you see the last watched channel is is no longer there and the menace of advertisement has won,now when you start STB you will reach the ad channel only.

  • I want to purchase a multi connection DTH for my home for 4 tvs . Please suggest me that which one I should go for , Airtel DTH or Tata sky ?

  • TATA SKY PLUS HD is Best
    Recording and Picture quality/Service/Montly charges are good
    I recommend you to buy TATA SKY

  • How about enabling the display of date the article was published so that we can see whether the article reflects recent updates or not...

  • I want to buy dth connection for my home. so need help.... tata sky wins on the signal and the reviews front...but airtel has much better channel plan that tata sky....which one would be better... is airtel signal that bad....

  • VG

    ^^ If you like ADTV, you should go with it. Signal level and quality is almost same in both.

  • I am useing tata sky from 2008 but i have faceing problem last three month and tata sky technicial change my setupbox two time and charge me 1020 rs for that but still i am facing problem , worst service from tatasky today i have request tatasky to disconect my connection and now i am looking for new connection can any one suggest me,

  • Hi I have been using Airtel Digital TV since 2011. By that it was better option than TATA sky. Now airtel dth is too costly, I have been 400/- Rs per month and I am accessing only few channels that only for south pack. with these cost you will get all most all channels in TATA SKY with HD monthly charge will be only Rs.420/- I strongly recommend go for TATA SKY, It is the best option in India.

  • @Prasad
    Exactly. I've been using Airtel for 2 years now and few days ago we updated our set top box to HD+ and then I got to know how costly it is. In my home entertainment channels(star plus, sony, colors etc), some news channels and sports channels are viewed. To have all of them is quite costly and to have all normal + HD, it costs around 500 or more. And Tata sky provides all of these in a 320 INR pack.
    I wish to know if its feasible to switch to Tata Sky. And how much will it cost? I mean, we just upgraded to Airtel HD+, could we get refund of it somehow? or can we sell it? What is the best option for me in this situation? Please enlighten me.

  • I am airtel digital user and i have the permission to record live tv from stb.But recorded file plays only on stb .i want to play them on my pc .please help me to done this job. The file extension is .str which is recorded by stb.I am waiting for ur response.

  • VG

    ^^ The recorded content is encrypted and you can play them on computers.

  • Is there any option look like carry OK ( TATA SKY ) in Airtel Dish TV ??

  • VG

    ^^ At the moment no.

  • Can we replace our tatasky set up box with airtel dish tv .?
    please tell me

  • VG

    ^^ No. You cant use one DTH STB with other DTH.

  • I had been using Airtel DTH (Non HD )for past 4 years with services on 3 different TV Sets. Every year I deposited 12 months advance to get some extra free days on Main connection/ ID. This time I decided to get the separated IDs on every TV set though it was going to be costly but every person has his own choice/selection so I called on AIRTEL help line numbers and demanded separate IDs. They promised to generate but didn't take any action. I waited for 4 days and then visited nearest Dealer's shop. That person convinced to take the TATA SKY HD and I ordered it. Just 3 days ago, Tata Sky installed at one TV set and now I regret why did I chose Tata Sky as picture quality and sound quality of Tata Sky HD is inferior to Airtel Non HD. After completion of 1 month period , I will get back my Airtel DTH as I got message from Airtel that separate ID's have been generated.

  • Airtel dish tv services are Too much worst.

    Even I have registered complaint 5 days before but still waiting for service and support ,

    Customer care give only only comments that we will arrange to repair...

    Also having poor signals in rainy season.... whrere tata sky and Bigtv working quite good..

  • Aitels sales representative Jaspreet called me and sold me an HD DTH plan with 1 month mega pack for 1750. When I got an SMS from Airtel it said Eco Sports Pack Activated for consumer id.
    When I called call centre your customer service representatives were rude and then transferred my call to an idiot senior who abruptly disconnected my call twice, sheer unprofessionalism.
    Airtel is full of cheats, false sales representatives & unprofessional customer support executives.
    I repent my decision of buying Airtel DTH and I want to disconnect my plan and want my money back ASAP.
    Failing which I am launching consumer court complaint and come what may I will fight till the end with Airtel cheats.

  • Hi,
    I am an Airtel digital tv customer for more than 4 years now.
    Off late Airtel has become worst in providing services i have done complaints for at least 10 times and the problem is not yet resolved . Every time there engineers come take money and go saying that the issue will not come again but it comes again.
    There mumbai customer care number is invalid it says i am trying from past 10 days.
    Service provided and customer care people are not freindly at all.

  • Hi,

    I am planning to move from airtel HD to either tata sky HD or dish tv HD as per your reviews. I do not want sun direct as I have seen that personally. But I am not sure whether i should consider videocon .

    coming to the point, I just look for good picture quality and sound ( for both HD and SD channels). Considering only this point, which one you would suggest.

    Reason to switch:
    I have been using airtel for past 3 years. As many has posted here, recent days they have become worst. Some or other problem comes in their STB. Even after paying for useless technicians, problem occurs again and again. Above all, airtel CC is very very pathetic. They will just test our patience to the extreme.

    When I compare online , tata sky and dish tv sounds to be cheaper than airtel, considering my choices of channels.

  • VG

    ^^ Dish TV provides max. number of HD channels so if you want max. HD channels, go for Dish TV but you'll not get DD 5.1 surround sound. For it, you should go with Tata Sky.

  • as per my experience with airtel dth, tatasky and sun direct, sun direct doesn't reach picture quality to airtel or tatasky. about airtel dth everything is awesome but logo of airtel is highlighted on all channels which will not allow you to enjoy any program on any channel. on tatasky hd quality is bit lesser than airtel n remains are rocking.

  • Hi VG,

    Could you please solve my below queries?

    1) With Airtel HD+ stb(not Hd recorder), can we record one show and watch another show on tv simultaneously?

    2) Also Airtel HD + can we pause and rewind live tv?

    3) Which is more cost beneficial? Airtel HD+ or Tata Sky+?

    4) Can you tell me the costs of both if i want Multi Tv ?

    Hoping for your reply eagerly. :)

  • VG

    ^^ Here are the answers:

    1. No. It requires recorder with built-in hard disk.
    2. Yes.
    3. Both are almost equal.
    4. Please contact their customer care or visit their websites.

  • Hi!

    I am going to buy 32 inch LG HD TV, for that i am planning to buy DTH

    I asked to airtel customare care they said Rs.1625 for setofbox and 1 months free channels
    package starts with 190 only SD and if i want HD channel i want to pay extra for that

    I call to Tata sky customer care they didn't response i checked online prices their different packages selective channels but i am confused because they put special fee for HD
    i want to know tata sky how much charging for monthly package for sd + few HD channels

    i want max Rs.200 packages few HD channels and SD channels.

    if anybody bought tata sky in tamilnadu or madurai pls share it

  • Hi VG, Thanks for detailed breakup and frankly looking through it, looks like Airtel is slightly better if we think about ROI. I have few questions and would appreciate your response to help make my purchase decision:-
    1) I have 2 kids at home and I want kids friendly connections - which can provide good content kids channels
    2) Which one fares better on user convenience as my parents would like to use the remote & set top box and anything which is more convenient would be my preference (e.g. iPhone is always better than Android phones because of easy to use menu)
    3) You have not talked about the features like showcase and video on demand options available in TataSky.. Do we have something similar in Airtel as well? Sometime back I saw that TataSky offers some good learning materials for kids lile. Rhymes, Songs on demand... kids and other new movies on demand etc...
    Pls advise...

  • Also, can we use the mobile apps to record the content on my set top box? What I have learnt if --- one can record 2 channels... one which is being played Live and other one can be set up... so can I use my mobile to manage the recordings? Also how many rules can I apply for recording... e.g. I would like to record certain program which is aired everyday from 8 to 8.30 PM... and then also ask for some ad-hoc recording instructions at different time -- may be at 10PM or 11 AM in morning..

  • One final question for your VG -- I just saw that Tata Sky HDR box offers Karaoke option - may be useful for kids preparing for Stage speaking.. Do you recommend this and Is this also available with Airtel?

  • VG

    ^^ Many things which you mentioned or want are only available in Tata Sky. So I'll recommend you Tata Sky HD+ recorder and you'll be more than happy with it. :)

  • If Tata Sky is so good why in the last few months we have had bad reception and a complete loss of programmes.Also they do not tell us about the breakdowns

  • If I purchase both Airtel HD and TATA SKY HD with normal recharge (not HD). then in which i will get the better picture quality ?

  • VG

    ^^ PQ in both DTH are almost same. So go with the one which fulfills your requirements such as desired channels, packages, etc.

  • If i purchase airtel digital TV hd recorder so, can i get HBO hits and HBO defined in true hd? & in my region like belgaum, karnataka can i get maximum(all) channels which they are showing in package?

  • VG

    ^^ Airtel doesnt have HBO premium channels (Hits and Defined) in HD, so you won't get them in HD. They only provide SD feed of these channels. Regarding location, number of channels remain same all over India.

  • Hi,

    Very nice and resourceful article! I wanted to know which of these services is least disrupted during rains?

  • VG

    ^^ No one. All DTH services suffer during rain.

  • I have switched over to hd from normal set top box 10 months back the set top box from VEDEOCON, which switches off automatically and only after a few seconds (at times, 10 seconds gap) and also whenever we put other switches (fan, tube, etc) it goes off again they again and again did some upgradation which is successful to me, when I ask for the old tet top box (without HD) they are not interested to give old one PLEASE ADVISE WHETHER I HAVE TO GO IN FOR TATA OR AIRTEL OR CONTINUE THE SAME (I may go in for airtel)

  • VG

    ^^ It depends upon requirements. If you are satisfied with the monthly plans and channels, you should stick with it.

  • Tatasky is a bulls**t DTH provider
    All *** are there to cheat the customers
    Neither they respond to online complaints nor do their executives follow up on same
    Their Service guys always try to cheat the customers to pluck money by saying that Set up box need to be replaced or receiver is gone or any new reasons. If we don't pay to that bastard, he'll do some program error in installation and then the set up box will always show as Signal is locked
    After that, neither the on line complaint request will take necessary action not the customer support will respond to your calls. Every online chat guy or girl will respond that they will take special care and get it resolved. But every time you go online chat some new stupid will come and repeat the same commitments. My humble advice is pl. don't go for the ultimate worst service provider TATASKY
    They will screw our happiness by never responding to our calls. We should always throw costly biscuits to their service dogs each and every call they attend otherwise you too would give your comments like this. May be still worse than this

  • Why the hell are you asking to post comments when you have not put my comments ?????????

  • VG

    ^^ Your comment was automatically marked as spam as it was containing some blocked words. I have approved your comment now.

  • Tata Sky is the worst provider. Its customer service is pathetic. Even after sending so many requests these idiots could not resolve the issue. I plan to move to Airtel DTH now.

  • Have had harrowing experience with Tatasky service.
    Over the last two months I have tried to getn their attention to a problem of my settop box hanging frequently, and I agree that their CC is atrocious, and their technicians are plain liars.

    My problemm has not been attended to yet, and I have come to your site looking for alternatives. I think your comparos are fairly objective.
    Thanks

  • HI all,

    I am a AIRTEL HD+ DTH customer for a lone time. But if u r asking me honestly which connection to take, then I will vote for TATA SKY. Because of the signal interference.

    MAjor difference is if u r experiencing bad weather, little rain or even dark clouds.. Then ur AIRTEL will never work. Where in same weather condition TATA SKY will work.

    Secondly if any issue comes n u r demanding technician to visit ur home, then u have to pay him 150/- for nothing...

    Rest every connections r same, same channels, hardware, software it won't make any difference. Choice is urs.....

  • Hey VG , My mind was made up for Tata Sky until i red last few comments abt bad services of TATA Sky... can u pls solve my mind here. Thanks I advance.

  • VG

    ^^ I have never faced any problem in Tata Sky service to date.

  • Dear VG,

    I have read your reviews and found them factual & interesting. I have been using Airtel IpTV since last 3 years on 32 inch LED TV but, I have recently purchased a large 50 inch LED and picture quality has become quite bad.

    Hence, I am planning to switch to a DTH connection with max HD channels and recording facility (like inbuilt hard disk). Cost is not an issue but service should be prompt. What would you suggest among the 3 and why- Airtel HD+ Recorder/ TATA Sky HD+ recorder/ Dish TV tru HD+ recorder.

    Thanks in advance.

  • VG

    ^^ For max HD channels, nothing can beat Dish TV. But their recording features are worst and the STB doesnt contain built-in HDD. So its your choice: maximum HD channels or best hardware and UI.

  • tata sky is providing choice of channels , if we unsatisfied about any one channel that would be remove from our plan and monthly rent is very affordable .other hand airtel give us compensation for monthly plan which rent is very costly.so i am not satisfied with airtel dth service .

  • Worst customer care ever the executive is eating n responses n when asked questions he simply says that the line is not clear

  • Worst customer care ever by dish tv the executive is eating n responses n when asked questions he simply says that the line is not clear

  • Just need a advise on good HD d2h now, with better sound quality.

  • Even in small rains programs not coming in tata sky whereas in the same floor, airtel DTH
    is viewable at all times. It is pity that we had to go to the other person to view the
    news even

  • I have been facing major issues with Tata Sky of late.. it is so unfortunate that a company associated with the " TATA" name are now total cheats.
    I have had this annual mega pack since a few years now. Apparently I am a 'privilege customer". The HD box with recording has been hanging since the last 2-3 weeks. They tried to reset it but the problem remained unresolved. They then told me that the box would have to be changed and as it was no longer under warrantee i would have to buy a "new" box. I agreed but the service technicians kept of asking for different amounts, one said 1200, another 1800 a third 3500 and the fourth one said Rs12000 for a new connection!!!!! also on checking with the helpline, the correct price was 700/-
    Though they said a "new" box would be provided, the actual box is a second hand with a 1 month warrantee only. Which means that is is quite possible that I end up paying Rs 700 extra per month. when I fought with them they agreed to a 1 year warrantee at an extra cost of Rs 500/- they debited by account but have not replaced the box! Now since the last 1 week I have been following up with the help line and every one has a different take on what can be done...

    I am fed up now and need some help in deciding which of the DTH providers have a good after service.. I need the english channels, the HD channels, sports , marathi channels and the hindi channels

  • VG

    ^^ All DTH companies always replace STB with refurbished STB. They'll never replace your STB with a new one. Also never trust the technician and never give them any money. The money is automatically deducted from your account balance.

  • I have been using TataSky connection since 2007. I have multiTV at home. Last 3~4 year i am having horrible experience with Tatasky. Every 6 months one of my set top box, get faulty and guys comes for maintenance say box has to replace. I had argument with customer care about solving this problem. I told them every year i have to spend 700 Rs. Just for nothing. That is additional charges for me per year. I asked them to close my cancel my connection no one responded for same. With immediate effect they change my annual pack to daily basis, and to my surprise they drag everything till end of annual package date.

    I want to ask everyone here, who are using DTH service other than tatasky. How much are charges for set top box and warranty period.

  • TATA SKY are cheaters, i am experiencing lot of problems, i recharge normally annually . it seems after recharging the amount which is told by the tata sky customer care, u have to make a revert call to confirm the same. when u recharge online, it mentions whether recharge is six monthly or annually. Now say if i recharge for 3500 for an annual package as confmed by tata sky customer care...and my due date comes to say 15.11.16...after six months u will receive sms saying your base pack is nearing expiry..recharge else it will get deactivated ...the customer care people deny receiving a confimatory call after recharge...and say the device is active on daily /monthly basis,hence u lose more money...the due date keeps shifting from nov 16...to august 16 if u dont pay and the end result inspite of paying annually u end up paying for 9-10months. If u pay..fine else ur set up box is deactivated and the control is totally in their hands, u r helpless...CHEATERS..THEY DONT GIVE ANYTHING IN WRITING...AND CUSTOMER CARE IS USELESS..AT TIMES THE WAITG TIME TO SPEAK TO THEM IS 10MINS, we are fools to wait for 10 mins for their reponse..infact i myself am looking for a change, but not sure..about the above fact with other DTH service providers.

  • Hi VG,
    I am confused from all the above comments currently. My preference on quality of video and sound.

    1. Which HD STB(latest version) has better quality Airtel HD or Tata Sky HD for both SD and HD channels?
    2. Any artifacts, blockness or smoothness observed on video?
    3. Will you abele to check these STBs with same TV?
    4. Any HD Access fee for Airtel DTH like TATA SKY?

  • VG

    ^^ I have used ADTV and Tata Sky HD connection on same TV set and my experience was better with Tata Sky than ADTV. But you can consider them almost equal in point of picture quality. But dont forget Tata Sky provides more HD channels than ADTV.

  • i check many sites, i found tata sky hd have no recording feature at the price of 1499, also less features is active jobs,push n rewind live channel,live channel recording,n time base recording {at date 23-2-16}

    also i check dish tv features, all above available but some friends and retailers suggested me its customer service is very bad very very bad

    after that i check airtel features its nice, only one is less with dishtv virtual sound

    i confusing on pay per channel feature, in airtel its available or not

    i think airtel is better

    so give me technical answer about features of dish, tata and airtel

  • is airtel charges for recording 40 rupees its true or false?

  • VG

    ^^ Recording features depends upon the set top box. If we talk about recording feature, both Tata Sky and Airtel are the best. You can choose an STB with recording feature. Customer Care wise, Tata Sky is the best.

    If you want maximum channels, excellent hardware and software and are ready to spend good money, then Tata Sky is your best option.

  • Hi users, i am satisfied with the quality with Airtel digital TV, but they hide some important information which is not trustworthy. They do not declare anything for what i am paying for during new connection. I thought i paid the hefty amount for STB & Dish whhich is my own. But they fool later it is Airtel proprty not mine, and all the amount which i paid during new connection is not refunded. As this is just service charge not the cost of STB & Dish. Why they do not told to new/ buying customer ?
    If you will recharge your dish for some month you will be force to return the STB & Dish to Airtel without refunding any money...
    Is there any law or authority to monitor this as this mislead to people as i thought the big amount which i paid is refundable amount as security of STB & DISH. Which is not true, they are going to take back once you not going to recharge it..

    please everyone leave your comment and tell us what is law or amount they take ? Do TRAI take care of it ?

  • VG

    ^^ Any DTH can ask you to return STB and other hardware if you have not recharged your connection since long time and its suspended. I have seen such cases many times in past with Dish TV as well.

  • Thanks VG!,
    But what about the amount they charge ? why this is not refundable ?
    actual money of the STB+DISH how much [they don't have clear explanations on it]
    TRAI should have some regulations.. I know they are charging extra amount ??

  • VG

    ^^ Yes. I agree. Actually TRAI has asked DTH companies to work on DTH portability so that customers can use any STB with all DTH services. Then we'll not need to purchase new STBs any more. We'll be able to use existing STB with any new DTH service.

  • why making fool by giving 99 rs minimum recharge when two paid account must be taken by customer.. they do not provide free channels.
    All those channel in 99 are useless to people. what about the poor people or villagers which they have very little income.. why they don't have option?

  • Hi I am Using Tata Sky+ HD it's very awesome but for another room i was thinking between tata sky+ HD or Airtel Recorder But Now I think that i should try airtel because i have already a Tata Sky+ HD.Now I am Going to Purchase Airtel Recorder

  • Tata sky is good in terms of reception but they cheat the customer by adding package telling as we had request. and if you ask them to delete the added package they take a two to three months to keep charging the customer.
    Im sure this not TATA group culture but the employee segment ( May incentive attraction) they do all such gimmicks.

  • I wouldn't comment on the technicalities of Airtel DishTV services, but their Customer Service is painfully.
    I am speaking out of my personal experience, DO NOT try airtel unless until you have all the time in the world to followup & wait for their services.

  • SAY NO TO AIRTEL

    1)THE WORST SERVICE 2) PEOPLE NEVER RESPOND 3)NO OFFERS

    4) WITHOUT NOTICE THEY WILL ADD PACKAGES AND THEY WILL CHARGETH ACCORDING TO THAT

    5) MINIMUM RECHARGE AMOUNT IS VERY HIGH. OTHER DTH SERVICES, YOU CAN ALSO RECHARGE PER FAY.

    6)IF YOU ARS NOT RECHARGE WITHIN TIME IT ADDS EXTRA COST

    So never never take Airtel DtH. Thanks

  • thanks for ur information...both r excellent ...still ihave a doubt which one buy....pls tell which is worthy, best quality with ecording and works well in villages........

  • I am using DishTV HD from last 2 years ...i am disappointed from the service, that they have given to me.
    most of the HD channels they have provided dosent hav 5.1 Dolby Digital Surround Sound.
    i have requested them lot more times but they doesnt responding wid results.

    I hav to switch on other DTH SP, which will give me max no HD channels with 5.1 DD Sourround Sound.

    I have my own Sony KDL - 42W700B LED TV With Sony HT- IV300 DTH Home Theater.

  • I came from USA few months back and realised all the DTH companies are just cheating and looting people. Indian people are so madly in love with Sas Bahu serials and other junk. they are almost addicted and ready to pay any price. this is the underlying cause of looting. My Airtel dish tv raises the price every month and complex clause for recharge/channels/HD and other non sense which I dont want. All I want is some useful channels. I am not comparing anything with USA but Indian public is insanely mad about TV especially females. this is the reason of some companies (TATA/AIRTEL/VIDEOCON/RELIANCE) becoming richer and richer day by day. Earlier there use to be one cable guy. who use to make a moderate money. Now who are you feeding. Just think! these are the people who own 80% of India's wealth. Its very unfair, the practices they follow have no ethics. they know, no one in India will dare or, have the time to knock doors of court so they keep looting common man. I request all to give up this junk for short time and see the change.

  • every comment should have date on it so to know progress of the services.

  • hai VG
    pls advice to buy 4kUHD dth, which is best 4KUHD set of box , i have searched out of which videocon 4Kuhd is better , but pls write your opinion

  • VG

    ^^ At the moment I'll not advise to go for a 4K STB as there are very few 4K content available in India. Travel XP is going to launch its 4K channel later this year or next year. You'll not get good PQ of SD channels in 4K STB as you get in HD STB.

  • Hi VG,

    I could not find a comment section in: http://www.askvg.com/revealing-hidden-secret-service-menu-in-dish-tv-dth-set-top-box/ in your blogs, so writing my query here:

    To get the FTP in Dishtv HD+ box, I went to STB info --> Setup -->Home freqeancy --> (it showed 2 Satellite Name: NSS 6 and Asia Sat5) -->used password 9523 to open Home Transponder Freq ( with NSS6 as Satellite Name) -->changed the freq to 10990 , 27500 Kbps, Vertical, Auto.

    But still getting the message for DTH recharge.

    I even tried to scan the channel search under help option it showed an error msg: Installation failed. Varify if your set top box is properly connected to the dish. Then press ok retry.

    Can you assist me with the proper flow of the steps /procedure to get the FTA.

    Many thanks,
    Ashish

  • VG

    ^^ DishTV has blocked the feature in newer firmware.

  • Hi Everyone,

    My major concern is all DTH service providers are the same on charging for customers.

    I am looking DTH who can charge as telecom charges

    means in telecom depart, will charge if we call any number, even if call reaches properly then only money will be deduct.
    what about in DTH, unnecessarily we are losing money as per below cases

    1) no signal due to bad whether or any
    2) if we are not watching television
    3)if there is no electricity at home or office
    4) if hardware or software faulty on DTH or TV
    5)if we are using DVD or PC when DTH is not required

    so at any situation as mentioned above, please calculate the money how much each user losing

    in a day maximum 10 hours (generally) watching television almost all the customers

    so divide your daily charge in-to hours and calculate how much money each user losing daily, calculate how much losing per user in a month, from all users, in a year

    THIS IS HOW WE ARE IN INDIA!!!

    Please change the system first in India, then see with-in 5 years India will be reach 35% more rich in money.

    We wont be until unless stop, these kind of legal frauds!

  • How would you compare the customer service? Which one is quicker and more reliable? That's the most important thing to look for before buying anything.

  • The best picture quality you can get only in AIRTEL . I've tested in my both LED Tv with both TataSky and Airtel DTH Connection.

    TataSky Services are more hit during rain as compared to Airtel.

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