Many times users face strange problem when they can't the optical drives in My Computer window even if the drive is fine and works in other computers.
If you also facing this problem and can't see your optical drives (CD/DVD Drives/Writers) in My Computer, then this tutorial will help you.
Simply follow these simple steps:
1. Type regedit in RUN dialog box and press Enter. It'll open Registry Editor.
2. Now go to following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

3. Delete "UpperFilters" and "LowerFilters"keys in right-side pane.
4. Restart the system and now you should have access to your optical drives.
This article was posted by VG in following section: Troubleshooting, Windows 7, Windows Vista, Windows XP.
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VG
^^ Sorry mate but I'll advise you to contact your hardware vendor to check it.
waldo
thanks!!!! it worked for me
benny51
That worked for me,thanks
Frank
Thanks it saved me from start from scratch job.
Me
Worked like a charm! I wish I came acorss this 2 hours ago!
Josh
This works great to gain optical drive access back - but now itunes fails. (on x64 windows 7)... it says that the registry keys that itunes uses are gone... any thoughts?
VG
^^ Run iTunes setup again and it should repair the problem.
Navneet
DEAR VISHAL SIR,
I AM STUDENT OF 10th CLASS, I AM VERY INTRESTED IN YOUR SITE.
MY HARD DRIVE (C:D:E:F:) IS NOT OPEN) WHEN I CLICK ON WHEN I SEE A (OPEN WITH OPTION)
PLESE GIVE ME RESPONCE
adrian
that was awesome. thanks. i have been tryna fix that for ages.
Nenad
hello there,
i have a problem with my optical drive (NEC DVD-RW 3550A, 5 years old).
when i insert cd, it reads it normal, but when i insert dvd it doesn't read it. i hear that it spins in drive but i don't see any folder. it just changes label in My Computer from DVD-RW Drive (E:) to CD Drive (E:).
i reinstall Win, so i don't know was it like that before reinstallation (or when did it stop working).
only one program could read dvd, CD/DVD diagnostic and when i open dvd with that program i can see folders.
so , i don't know what to do. driver is impossible to find (just a firmware, which i upgraded). last chance is to reinstall Win again, or clean lens.. or to buy a new drive :)
can you tell me if i can look somewhere in Win to set it up, because it's really strange situation, especially because only that program can read it. if it's something wrong with lense, i suppose that none of programs could read a dvd.
regards,
Nenad