Is Your System Infected with a Virus / Spyware / Adware / Trojan?



HOW TO POST:

If your system is running very slow or giving random problems, there are chances that its infected with a virus. Download HijackThis from the link given below and scan your system with it. It'll generate a log file, copy the content of the log file and post here.

Download HijackThis Installer

Download HijackThis Zip

Download HijackThis Executable

HOW TO FIX:

To fix the suggested entries, Boot your Windows in Safe Mode by pressing “F8″ key at system startup and select "Safe Mode" option. Run HijackThis again. Then select the entries and click on “Fix checked” button.

http://img.photobucket.com/albums/v374/vishaal_here/HijackThis.png

Also don't forget to scan your system with a good anti-virus and anti-spyware.

You can also visit following tutorials to speedup your Windows:

Master Tutorial to Make Your Windows XP Super Fast

Master Tutorial to Make Your Windows VISTA Super Fast

Master Tutorial to Make Your Windows 7 Super Fast



This article was posted in Security Zone, Troubleshooting.

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787 Comments

  • sorry to bother you again sir. i just want to inquire your recomendation on how should i fix the particular problem as you can see i am not very inclined towards this field. thanks

  • Thanx Sir For Ur Suggestion........
    But I Hope It Will Not Do A Deletion Of Any System File.....

    Until U Reply Again To This Reply I'll Just Download D Setup N Keep It Safe.
    Hope U Will Not Get Angry For Disturbing U Again....

  • VG

    ^^ Its absolutely safe. It'll not delete anything.

    @Gab
    Please check the information given in "Hot to Fix" section.

  • Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 21:34:27, on 30/10/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\Antivirus\MsMpEng.exe
    C:\Program Files\Dell\DellDock\DockLogin.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    C:\Program Files\Microsoft Windows OneCare Live\OcHealthMon.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Microsoft Windows OneCare Live\winss.exe
    C:\Program Files\Microsoft Windows OneCare Live\Firewall\msfwsvc.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\PROGRA~1\COMMON~1\Stardock\SDMCP.exe
    C:\Program Files\Microsoft Windows OneCare Live\winssnotify.exe
    C:\Program Files\Dell\DellDock\DellDock.exe
    C:\Program Files\Athan\Athan.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\AeroSnap\AeroSnap.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\ViOrb\ViOrb.exe
    C:\Program Files\ViStart\ViStart.exe
    C:\Program Files\Windows Sidebar\sidebar.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Vista Drive Icon\DrvIcon.exe
    C:\Documents and Settings\Mohsin Qureshi\My Documents\Vista Theme\visualtooltip22\VisualToolTip.exe
    C:\Program Files\Unlocker\UnlockerAssistant.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.co.uk/hws/sb/dell-usuk/en/side.html?channel=uk
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.google.co.uk/hws/sb/dell-usuk/en/side.html?channel=uk
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.co.uk/hws/sb/dell-usuk/en/side.html?channel=uk
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://127.0.0.1:4664/first_usage&s=HRHjMTm4Xyk2UnN-M6iBNXpYi5Q
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O2 - BHO: Explorer Breadcrumbs Helper Class - {DB5FC78C-0D12-448B-A0B0-DB0F0E6B67DB} - C:\Program Files\Minimalist\Explorer Breadcrumbs\BCToolbar.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: QT Breadcrumbs Address Bar - {af83e43c-dd2b-4787-826b-31b17dee52ed} - mscoree.dll (file missing)
    O3 - Toolbar: Explorer Breadcrumbs - {A3EB65EC-D9B4-4DC1-88AF-0C7A21EBE5F9} - C:\Program Files\Minimalist\Explorer Breadcrumbs\BCToolbar.dll
    O4 - HKLM\..\Run: [Athan] C:\Program Files\Athan\Athan.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [DrvIcon] C:\Program Files\Vista Drive Icon\DrvIcon.exe
    O4 - HKLM\..\Run: [NimiVisuals] C:\Documents and Settings\Mohsin Qureshi\Desktop\NV\NV.exe
    O4 - HKLM\..\Run: [VisualTooltip] C:\Documents and Settings\Mohsin Qureshi\My Documents\Vista Theme\visualtooltip22\VisualToolTip.exe
    O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\Run: [AeroSnap] C:\Program Files\AeroSnap\AeroSnap.exe
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ViOrb] C:\Program Files\ViOrb\ViOrb.exe
    O4 - HKCU\..\Run: [ViStart] C:\Program Files\ViStart\ViStart
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
    O4 - Global Startup: BlueSoleil.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Program Files\IVT Corporation\BlueSoleil\BTNtService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Google Update Service (gupdate1ca13771f2d86d6) (gupdate1ca13771f2d86d6) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

    --
    End of file - 9164 bytes

  • Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:33:01 madforelmo, on 10/31/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16791)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AVG\AVG8.5\IdentityProtection\agent\Bin\AVGIDSAgent.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\McAfee\Common Framework\UdaterUI.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\RTHDCPL.EXE
    C:\Program Files\McAfee\Common Framework\McTray.exe
    C:\WINDOWS\system32\agrsmsvc.exe
    C:\PROGRA~1\AVG\AVG8.5\avgwdsvc.exe
    C:\PROGRA~1\AVG\AVG8.5\avgfws8.exe
    C:\PROGRA~1\AVG\AVG8.5\avgtray.exe
    C:\Program Files\AVG\AVG8.5\IdentityProtection\agent\bin\AVGIDSUI.exe
    C:\Program Files\AVG\AVG8.5\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\DAEMON Tools Lite\daemon.exe
    C:\Program Files\McAfee\Common Framework\FrameworkService.exe
    C:\Program Files\AVG\AVG8.5\IdentityProtection\agent\bin\AVGIDSMonitor.exe
    C:\PROGRA~1\AVG\AVG8.5\avgam.exe
    C:\PROGRA~1\AVG\AVG8.5\avgrsx.exe
    C:\PROGRA~1\AVG\AVG8.5\avgnsx.exe
    C:\Program Files\OEM\OSD_1.5.2\OsdService.exe
    C:\WINDOWS\system32\IoctlSvc.exe
    C:\Program Files\Ralink\Common\RalinkRegistryWriter.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\TUProgSt.exe
    C:\Program Files\OEM\OSD_1.5.2\osd.exe
    C:\Program Files\Ralink\Common\RaUI.exe
    C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\WINDOWS\system32\wscript.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Claudine Joy Ramos\Desktop\HiJackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8.5\avgssie.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8.5\avgtray.exe
    O4 - HKLM\..\Run: [AVGIDS] "C:\Program Files\AVG\AVG8.5\IdentityProtection\agent\bin\AVGIDSUI.exe"
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [autoMe] wscript.exe "C:\WINDOWS\samok.vbs"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
    O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
    O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
    O4 - Global Startup: OSD.lnk = ?
    O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Program Files\Ralink\Common\RaUI.exe
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.neo.com.ph
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1224485081753
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8.5\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe
    O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8.5\avgwdsvc.exe
    O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8.5\avgfws8.exe
    O23 - Service: AVGIDSAgent - AVG - C:\Program Files\AVG\AVG8.5\IdentityProtection\agent\Bin\AVGIDSAgent.exe
    O23 - Service: AVGIDSWatcher - AVG - C:\Program Files\AVG\AVG8.5\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
    O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
    O23 - Service: Google Update Service (gupdate1ca3e4ed4edfefe) (gupdate1ca3e4ed4edfefe) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
    O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
    O23 - Service: OSD Service (OsdService) - TODO: - C:\Program Files\OEM\OSD_1.5.2\OsdService.exe
    O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
    O23 - Service: Ralink Registry Writer (RalinkRegistryWriter) - Ralink Technology, Corp. - C:\Program Files\Ralink\Common\RalinkRegistryWriter.exe
    O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\WINDOWS\System32\TuneUpDefragService.exe
    O23 - Service: TuneUp Program Statistics Service (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\WINDOWS\System32\TUProgSt.exe

    --
    End of file - 10265 bytes

  • I just want to say thank you very very much for your quick response, sir.
    I hope you will never be tired on helping others.

    Again, thank you and God bless... (-:

  • hi VG

    my system infected with cssrs.exe (C:\WINDOWS\system32\csrss.exe)

    I cant access avg update server and other antivirus sites.. CpU usage is 100%.

    how to remove this?

  • @ Macc

    R U Unable To Delete It Also....

    N If U R Not Then I Suppose, U Should First Install Unlocker From Here...

    http://ccollomb.free.fr/unlocker/unlocker1.8.8.exe

    Then Again Try To Delete That File.
    It Will Again Not Delete....
    Now A Explorer Type Windows Should Open.

    Where D Directory Of D File In D Balnk Space Should Be Written.
    N At Left Bottom Corner U Should Have A Drop-Down Option.
    From There Select Delete.
    Then Select D Written Directory i.e. %windir%/Windows/System32/File Name.exe

    Then Select Option Unlock....
    Then Ur File Will Get Deleted.
    N Then I Hope Ur Matter Gets Solved....

    This Type Of Prob Has Not Occured In My PC.
    But U Can Try This Solution As It Is Purely Safe Operation....
    Just Try It Untill R Microsoft MVP Mr. VG Gives U Suggestion....

  • Mayank

    Many thanks....

    After installing unlocker.exe

    successfully deleted that infected file.

    thanks..

  • @Mayank

    Many thanks....

    After installing unlocker.exe

    successfully deleted that infected file.

    thanks..

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