How to Re-Download Windows 8 Setup Without Purchasing it Again Using Upgrade Assistant?

Recently we posted about solution of an annoying Windows 8 problem which occurs while downloading or purchasing Windows 8 online:

[Fix] Windows 8 Not Available for Download or Purchase in Your Country or Region

Today in this topic, we are going to cover another more annoying problem which is also related to Windows 8 purchase and download.

Many people who tried to download Windows 8 setup files after purchasing it using Windows 8 Upgrade Assistant, faced an irritatingĀ  problem. The download failed automatically in the middle. For a few people the download failed after reaching 100% status. Since the download failed, they were not able to install Windows 8 or creating an installation media to install it later. Some people also received an error message "Access is denied" during the download of setup files.

When users tried to re-run upgrade assistant to re-download Windows 8 setup files, it asked them to purchase Windows 8 again. This made the situation worst. Why should they pay again if they have already paid for it?

It seems the upgrade assistant program is a little bit buggy, that's why it causes such kind of problems for some people.

Today in this article, we are going to tell you how to re-download Windows 8 setup files without purchasing it again? It'll help you if you are also facing similar problem and not able to download Windows 8 after purchasing it from Microsoft.

This tutorial will also help if you have already downloaded Windows 8 successfully but didn't create any installation media to have a backup of the setup files. You can take help of this tutorial to re-download Windows 8.

So without wasting time, lets start the tutorial:

METHOD 1: Download Windows 8 Again Using Windows Order Summary Page

When you purchase Windows 8, you receive an email containing information such as order number, billing address, Windows 8 product key, link to order Windows 8 backup DVD and a link to download Windows 8 installer.

You just need to click on the link "If you need to download Windows, write down your new product key and enter it here" and it'll download Windows 8 installer on your system. Run the installer and you'll be able to download Windows 8 setup again without having to buy another copy of Windows 8.


If you didn't receive the email or deleted it, you can visit following link:

Windows 8 Order Summary Page

Enter your order number, last name which you entered in billing address, email ID, country, etc details and click on Submit button. It'll show your order summary page containing your Windows 8 product key, billing address and a few other details related to purchase. At the bottom of the page, you'll see following message:

Windows 8 Order Complete:

Your Windows 8 order has been completed. You can download and install Windows 8 if you have not already done so.

Click here to download Windows 8.

Just click on "Click here to download Windows 8" link and it'll download Windows 8 installer.

METHOD 2: Fix Failed Download of Windows 8, Re-Download Windows 8 Again

If the above method doesn't help you and you are still not able to download Windows 8 setup files again, you can take help of following steps to fix your problem.

This method will help people who are facing problems while downloading Windows 8 setup. If the download failed or you received error messages such as access is denied or internal error occurred, etc, you can follow these simple steps to solve the issue and re-download Windows 8 from Microsoft:

1. Upgrade assistant program or Windows 8 installer stores the temporary setup files in following directory:


You can access this folder by typing appdata in Start Menu search box or RUN dialog box and press Enter. Then go to "\Local\Microsoft\WebSetup" folder.


2. If these temporary files get corrupted or accidentally deleted by the installer, the download immediately failed. We'll delete these temporary files to clear the installer cache and to force it to start the download again from scratch.

Just delete the whole "WebSetup" folder or rename it and run upgrade assistant or Windows 8 installer again. Now it'll start downloading Windows 8 setup files again from beginning without asking you to purchase the license again.

PS: Once the download finishes, it stores Windows 8 setup files in following folder:



You can take a backup of this folder to keep Windows 8 setup files safe for future. The upgrade assistant also allows you to create setup DVD or bootable USB to install Windows 8 later.

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Posted in: Troubleshooting, Windows 8 / 8.1

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