How to Fix Windows Phone 7 and Zune Devices Connection Problems and Issues?

Many times Windows Phone 7 or Zune device owners face various problems while connecting and detecting the devices to computer system. Sometimes the device is not detected by Windows and sometimes Windows doesn't install the device driver properly and shows error messages.

If you also have a Windows Phone 7 or Zune device and facing connectivity problem in Windows, this article will definitely help you.

Microsoft has released a Fixit to automatically diagnose and fix connection problems and issues when Windows Phone 7, Zune or Zune HD device is not recognized or detected when connected to a pc.

What it fixes:

  • Driver not installed
  • Out of date drivers
  • Device not found errors
  • Device and Class Filter blocking device detection


You simply need to download the fix using following link:

Download Fix for Windows Phone 7 and Zune Connection Problems

Run the installer and follow the instructions. It'll automatically detect the issue and will fix it for you.

UPDATE: If the above mentioned fix doesn't work for you and Zune software still doesn't recognize your device and shows "No device connected" error message, then try following method:

1. First of all uninstall Zune software from your system.

2. Now type regedit in RUN dialog box or Start Menu searchbox and press Enter. It'll open Registry Editor.

3. Now go to following key:


4. Delete {1169EC26-0CFF-41FB-8D18-1D0EC75D68B0} key present under Class key. If you face any problem while deleting the Registry key, take ownership of the key using steps given in this tutorial.

5. Reinstall Zune software and connect your device. Now it should detect the device without any problem.

Thanks to our reader "cooldave" for sharing this trick...

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Posted in: Gadgets & Internet, Troubleshooting, Windows 7, Windows Vista, Windows XP

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