[Fix] Something Went Wrong With Error Code 0x803F8001 in Windows 10 Store

NOTE: This tutorial should help you in fixing various issues and error messages while downloading, installing or updating apps in Windows 10 Store.

Many times when users try to install or update some apps in Windows 10 Store, the operation fails with following error message:

Try that again

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Something went wrong.

The error code is 0x803F8001, in case you need it.

After receiving this error message, users can’t update or download the desired apps from Windows 10 Store.

Recently an AskVG reader “Muhammad Shan” contacted us regarding similar problem:

Hi VG, when I am trying to install apps (King of Thieves) from Windows 10 store, the 0x803F8001 error message comes. When I try to install other game (Microsoft Sudoku), it installs normally. Please help me to solve this issue. Thanks in advance.

Today in this tutorial, we’ll try to address this issue and will share some methods to fix this problem.

If you are also facing this issue, try following methods one by one:

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METHOD 1: Clear Windows Store Cache

First of all try to clear Windows Store cache using WSReset command as mentioned in following tutorial:

[Did You Know] WSReset Command to Clear Windows Store Cache

Reset_Windows_Store_App_Cache.png

Now try to install or update the apps from Windows Store again and it should fix the issue. If problem persists, try following method:

METHOD 2: Try Windows Store Apps Troubleshooter

Microsoft also provides official troubleshooter tool to fix issues related to Windows Store apps. You can download and try the tool from following topic:

Fix Windows Store Apps Related Problems in Windows 10

Microsoft_Store_Apps_Troubleshooter_for_Windows_8.png

This troubleshooting tool basically fixes all known issues related to Windows Store apps.

METHOD 3: Re-Register Windows Store Program

You can also try to re-register the Windows Store program using following steps:

Close Windows Store if running, then open Command Prompt as Administrator and run following command:

PowerShell -ExecutionPolicy Unrestricted -Command “& {$manifest = (Get-AppxPackage Microsoft.WindowsStore).InstallLocation + ‘\AppxManifest.xml’ ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}”

Re_Register_Windows_10_Store.png

Restart your computer and now open Windows Store and try to update or install desired apps.

METHOD 4: Sign Out and Sign In Again

Sometimes sign out from current session in Windows Store and then sign in again also fixes this issue. So sign out from Windows Store, close and reopen Store and then sign in using your Microsoft Account (MSA) again. Now try to update or install apps.

METHOD 5: Uninstall and Reinstall App

If the error message is coming while updating an app, try to uninstall the app first using Start Menu or Settings app. After uninstalling the app, try to reinstall it using Windows Store. It may also fix the issue.

METHOD 6: Turn On Location Service

You can also try to enable location service to fix this issue:

1. Open Settings app from Start Menu. Alternatively, you can press WIN+I keys together to open Settings directly.

2. Now click on Privacy icon in Settings app and in Location tab, turn on the location service.

Turn_On_Location_Service_Windows_10.png

PS: You can directly launch location page using “ms-settings:privacy-location” command in RUN dialog box as mentioned here.

METHOD 7: Correct Region and Language Settings

Sometimes incorrect locale, region or language settings may also cause such kind of issues as mentioned here. Make sure correct region and language are selected in your Windows 10 device by following these steps:

1. Open Settings app from Start Menu. Alternatively, you can press WIN+I keys together to open Settings directly.

2. Now click on Time & language icon in Settings app and in Region & language tab, double-check the region and language settings.

Windows_10_Region_Language_Settings.png

PS: You can directly launch this page using “ms-settings:regionlanguage” command in RUN dialog box.

You can try to temporarily set region to United States in your computer to fix the issue.

METHOD 8: Use DISM Command for Clean-Up Component Store

You can also run following command in Command Prompt as Administrator to clean up component store:

Dism.exe /online /Cleanup-Image /StartComponentCleanup

Clean_Up_Component_Store_Windows.png

It may also fix the issue in Windows Store.

Published in: Troubleshooting Guides, Windows 10

About the author: Vishal Gupta (also known as VG) has been awarded with Microsoft MVP (Most Valuable Professional) award. He holds Masters degree in Computer Applications (MCA). He has written several tech articles for popular newspapers and magazines and has also appeared in tech shows on various TV channels.

Comments

NOTE: Older comments have been removed to reduce database overhead.

  1. Windows store still not working, games not working, tried everything suggested here. Uninstalled the games and now cannot reinstall them either. Help!!

  2. Thanks, I’ve tried a lot of fixes around the web and this contains all of them on one page…

    What seems to have helped me is the Log out and in again in the Store… but, I had to do it twice, the second time I chose to auth myself again and login the “full way” – first time I just used my locally stored “setup” and logged in with PIN and didn’t help.

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