Consider the following scenario:
- You install Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1) on a computer.
- You install some other updates before you restart the computer to complete the installation process. Or, the service pack is installed at the same time as other updates by using Windows Server Update Services (WSUS).
In this scenario, the computer may stop responding or restart. If the computer restarts, you receive an error message that resembles the following on a black screen:
Note: If the computer stops responding and you restart the computer, you receive the same error message.
This issue occurs because Windows tries to perform operations in the Primitive Operation Queue (POQ) two times during the service pack installation process. The second attempt to perform these operations fails (because the operations have already been performed). Therefore, Windows generates a "0xc0000034" error.
Microsoft has released an update to prevent the issue. You can download it using following link: